Nidhi Pandey
Fraud Analyst
Ghaziabad
Summary
Skilled professional carrying 3.3 years’ experience in operations, seeking excellence in the chosen professional field through self-motivation, hard work and augmentation of core skills requires for effectively delivering the best. Believe strongly in the concept of work through positive motivation. The successful career planning consists of effective implementation of given task and responsibilities with a clear vision and the optimum use of skills.
Overview
5
5
years of professional experience
1
1
Language
Work History
Fraud Analyst
DXC Technology
03.2022 - Current
- Completed ongoing maintenance of KYC Profiles for Global Banking and Markets; new and existing customers, across multiple business lines, ensuring
- Perform periodic KYC due diligence in accordance with Banks KYC Policy and regulatory requirements to ensure accuracy, completeness, and quality
- Performed an end-to-end review on customer files to establish ownership details including all intermediary layers of ownership to ultimate benefit
- Conducted screening on new and existing customers with the use of LexisNexis, Bridger, OFAC, and World-Check to identify any negative media, PEP
- Providing relevant decision to the disputed case chargeback, Deny & Approve
- Conduct training, plan ramp-up and provide mentorship to new hires.
Process Associate
EXL services.com(I)Pvt.Ltd.
01.2019 - 01.2020
- Handling and managing client queries and escalations
- Provide basic training to the new joiners about the process & solve queries of new joiners
- Managing and sharing the production data on a day-to-day basis
- Perform the risk assessment of the Client to be reviewed
- Validation of KYC and client static information in core banking systems.
Education
Bachelor of Computer Applications -
Institute of Technology And Science
Ghaziabad, India 04.2001 -
Skills
Process Analysis
Signatureskills
- Process Training
- SLA/TAT Adherence
- Team Management
- Analytical Skills
- EXCEL Knowledge
- Service Quality Standards
- Problem Resolution
- Resource Utilization
- Standard Operating
Academicqualification
Bachelor’s degree in Information Technology: Choudhary Charn Singh University 2017
Disclaimer
I hereby declare that the facts given in resume are correct to best of my knowledge and belief.
Timeline
Fraud Analyst
DXC Technology
03.2022 - Current
Process Associate
EXL services.com(I)Pvt.Ltd.
01.2019 - 01.2020
Bachelor of Computer Applications -
Institute of Technology And Science
04.2001 -
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