Summary
Overview
Work History
Education
Skills
Signatureskills
Academicqualification
Disclaimer
Timeline
Generic

Nidhi Pandey

Fraud Analyst
Ghaziabad

Summary

Skilled professional carrying 3.3 years’ experience in operations, seeking excellence in the chosen professional field through self-motivation, hard work and augmentation of core skills requires for effectively delivering the best. Believe strongly in the concept of work through positive motivation. The successful career planning consists of effective implementation of given task and responsibilities with a clear vision and the optimum use of skills.

Overview

5
5
years of professional experience
1
1
Language

Work History

Fraud Analyst

DXC Technology
03.2022 - Current
  • Completed ongoing maintenance of KYC Profiles for Global Banking and Markets; new and existing customers, across multiple business lines, ensuring
  • Perform periodic KYC due diligence in accordance with Banks KYC Policy and regulatory requirements to ensure accuracy, completeness, and quality
  • Performed an end-to-end review on customer files to establish ownership details including all intermediary layers of ownership to ultimate benefit
  • Conducted screening on new and existing customers with the use of LexisNexis, Bridger, OFAC, and World-Check to identify any negative media, PEP
  • Providing relevant decision to the disputed case chargeback, Deny & Approve
  • Conduct training, plan ramp-up and provide mentorship to new hires.

Process Associate

EXL services.com(I)Pvt.Ltd.
01.2019 - 01.2020
  • Handling and managing client queries and escalations
  • Provide basic training to the new joiners about the process & solve queries of new joiners
  • Managing and sharing the production data on a day-to-day basis
  • Perform the risk assessment of the Client to be reviewed
  • Validation of KYC and client static information in core banking systems.

Education

Bachelor of Computer Applications -

Institute of Technology And Science
Ghaziabad, India
04.2001 -

Skills

Process Analysis

Signatureskills

  • Process Training
  • SLA/TAT Adherence
  • Team Management
  • Analytical Skills
  • EXCEL Knowledge
  • Service Quality Standards
  • Problem Resolution
  • Resource Utilization
  • Standard Operating

Academicqualification

Bachelor’s degree in Information Technology: Choudhary Charn Singh University 2017

Disclaimer

I hereby declare that the facts given in resume are correct to best of my knowledge and belief.

Timeline

Fraud Analyst

DXC Technology
03.2022 - Current

Process Associate

EXL services.com(I)Pvt.Ltd.
01.2019 - 01.2020

Bachelor of Computer Applications -

Institute of Technology And Science
04.2001 -

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Nidhi PandeyFraud Analyst