Summary
Overview
Work History
Education
Skills
INTERNSHIP
PROJECTS
Certification
Accomplishments
INTERESTS
Timeline
Generic
Niharika Singh

Niharika Singh

Senior Associate Product Compliance
Lucknow

Summary

Seeking for a responsible position in compliance with the company that offers professional growth and also wherein I can utilize my skills, experience and knowledge for the organizations growth. Knowledgeable and diligent compliance associate with over 5 years of experience in legal compliance reviewing SOP and other documentsme level for legal regulations and policy standards. writing to provide advice, pertinent information to company executives sme level for legal regulations and policy standards.

Overview

6
6
years of professional experience
8
8
Certifications

Work History

SENIOR ASSOCIATE PRODUCT COMPLIANCE-QA

Amazon
12.2024 - Current
  • Perform quality audits on a daily basis using SOP and achieves self-utilization,productivity and quality as per defined targets.
  • Must be able to comprehend SOPs with minimal support and identify opportunities.
  • Identifies anomalies through internal audits.
  • Uses knowledge and identifies defect/s and preliminary root causes,explains the rationale.
  • Provide feedbacks to associates and close loop on audit observations.


Senior Associate Product Compliance-DG

Amazon
03.2023 - 12.2024
  • Classify products based on their potential hazardous risk, for safe storage and transportation based on SOP and reliable information in compliance to ADR, 49 CFR, IATA, GHS and CLP regulations.
  • Classify hazardous products to automate dangerous goods classification.
  • DG classification for complex ASINs that are blocked based on Ingredients, regulatory expertise and guidelines.
  • Responsible for quality, root cause analysis on process & quality gaps and recommend corrective actions.

Senior Associate Product Compliance-CSC(Core-MC)

Amazon
01.2023 - 03.2024
  • Chemical Safety Compliance identifies the hazardous goods for safe and compliant storage,handling and disposal.
  • Calibrating and maintain the Standard Operating Procedure.
  • Check all the market places to identify if the asin product is same across all the Market places.
  • Classify if the product is hazmat or non hazmat.
  • Check the safety data sheet of the product.
  • Record the chemical classification of each of the product.

Manager-Commercial Underwriter

TATA AIG GENERAL INSURANCE COMPANY
12.2021 - 12.2022
  • Analysing and accessing the risks
  • Examining the insurance proposals and determining the premium accordingly
  • Accepting or rejecting the proposals of various SME products
  • Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
  • Managed team by offering support and constructive feedback to improve skills and maximise potential.
  • Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
  • Listened to team members' feedback and proactively addressed concerns.

Manager-Property Underwriter

ICICI LOMBARD GENERAL INSURANCE COMPANY
06.2019 - 12.2021
  • Analysing the risk
  • Managing portfolio of 19 GEO and Virtual Locations of Odisha and UP East
  • Accepting or rejecting the proposals of four products-Fire,Merchant,Package & Engineering
  • Negotiating terms,conditions and premium with the stakeholders such as sales,brokers,advisors and clients
  • Maintaining a weekly record of conversion ratio of quotes provided and strategizing on increasing business manifold
  • Providing leads and underwriting pen to sales and channel partners respectively
  • Tracking Renewal Retention and New Business on weekly basis and publishing the dashboard across the team assigned
  • Maintaining the daily quote tracker to monitor the growth of the locations assigned
  • Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.

Education

PGDM -

Institute of Management and Information Science(IMIS)

B.Com -

Doon Business School(DBS)

ISC(XII) -

St.Mary's Convent Inter College,Lucknow

ICSE(X) -

St.Mary's Convent Inter College,Lucknow

Skills

  • Regulatory compliance

  • SOP

  • Root cause analysis

  • Product compliance

  • Underwriting

  • Team leadership

  • Training and Development

INTERNSHIP

BAJAJ ELECTRICALS LIMITED, 04/01/2018, 07/01/2018, Summer Internship Report on Sizing the Smart Cities Opportunities in North Region, Responsibility to fix appointments and introduce the products like Smartlights(sensor based),Smartpoles with clients like special purpose vehicles-CEO,Contractor and Subcontractor like JLL,Pwc,EY ,etc

PROJECTS

  • DG_CSC dispute classification is launched for DG MC, Air and SNR team to drive proactive identification, re-review and correction of ASINs, where the Dangerous Goods (DG) classification is not aligned with Chemical Safety compliance (CSC) classification.We have identified 51 defects for June 2024 and 89 Defects for July 2024.In Q2 24, we identified 48 FNs for Aerosol products for which we have added the flasher mail with correct classification which will help in preventing all aerosol related errors.Improve quality of classification data by ensuring that correct classification of DG in system.7Better Safety/ Regulatory compliance.Throughout the process, a detailed documentation of our findings, analysis, and reclassification decisions will be maintained. Also prepared a comprehensive report highlighting the discrepancies identified and the actions taken to address them.
  • STAR (Sideline Tracking And Reduction) aims at tracking and reducing the categorized and uncategorized sidelines being made as a part DG classification by reviewers. The deep dive analysis based on Sideline reasons tabulated ratifies that despite having a tool like Insights to clarify doubts only less than 8% of sidelines are raised on Insights. The current TPH average WW being 7.8, an estimated TPH improvement of 8.97% is projected with an average TPH climbing up to 8.5. The gap between the gross TPH and net TPH is estimated to be reduced by 50%. An automated report generation and circulation for the Sideline dashboard is planned in pipeline.
  • Live Project on Promotional Activities of ITC in Bhubaneswar Consumer Behavior on the purchase of Dove Shampoo vis-a'-vis its competitors in Bhubaneswar Risk Management in Small Business Enterprise

Certification

Linkedin Course conducted by Amazon for Communication Foundations

Accomplishments

  • Received Ace of spades award in DG Air Escalation Team for the month of October in Amazon.
  • Received Ace of spades award in DG Air Escalation Team for the month of September in Amazon.
  • Received Ace of spades award in DG Air Escalation Team for the month of August in Amazon.
  • Felicitated with silver medal for Health Marathon in Geo Agency Vertical in ICICI Lombard GIC LTD.
  • Felicitated with a Trophy and Certificate for Recruitment Champion in Odisha in ICICI Lombard GIC LTD.
  • Received certificate for 1st in Fashion Show Competition in Intra College.

INTERESTS

Organised Bandhan Meet for the competitor channel partners of SME Vertical representing Odisha in ICICI Lombard GIC LTD Active participation in Health Checkup for underprivileged students CSR Activity of ICICI Lombard GIC LTD

Timeline

SENIOR ASSOCIATE PRODUCT COMPLIANCE-QA

Amazon
12.2024 - Current

Senior Associate Product Compliance-DG

Amazon
03.2023 - 12.2024

Senior Associate Product Compliance-CSC(Core-MC)

Amazon
01.2023 - 03.2024

Manager-Commercial Underwriter

TATA AIG GENERAL INSURANCE COMPANY
12.2021 - 12.2022

Manager-Property Underwriter

ICICI LOMBARD GENERAL INSURANCE COMPANY
06.2019 - 12.2021

PGDM -

Institute of Management and Information Science(IMIS)

B.Com -

Doon Business School(DBS)

ISC(XII) -

St.Mary's Convent Inter College,Lucknow

ICSE(X) -

St.Mary's Convent Inter College,Lucknow
Niharika SinghSenior Associate Product Compliance