Jasmine Ahmed
Product Compliance Senior Associate
Kolkata
Summary
Compliance professional with solid foundation in monitoring regulatory compliance and ensuring organizational adherence to legal standards. Adept at collaborating with cross-functional teams to achieve compliance objectives and adapt to evolving regulations. Recognized for analytical skills and attention to detail.
Overview
12
12
years of professional experience
5
5
Certifications
12
12
Languages
Work History
PRODUCT COMPLIANCE ASSOCIATE (SENIOR)
Amazon development centre India
08.2024 - Current
- Ensured adherence to internal policies and regulatory requirements.
- Monitored changes in laws, regulations, and industry standards to ensure timely compliance updates.
- Verified documentation against compliance standards, addressing deficiencies promptly.
- Maintained precise records of compliance activities and findings for audit purposes.
- Collaborated across departments to promote consistent application of compliance rules.
- Identified opportunities for process improvements within compliance initiatives to strengthen overall effectiveness.
- Researched relevant case law to inform compliance strategies.
HUMAN RESOURCE ASSISTANT (Voice)
Amazon development centre India
11.2021 - 12.2022
- supporting Amazon Development Centre India as Employee Resource Centre Assistant.
- Instructed employees regarding leave policies and facilitated application and follow-up procedures
- Upheld precise employee records detailing wages, performance reviews, benefits, and leaves of absence to guarantee data integrity and compliance.
- Managed employee inquiries about benefits and policies swiftly across calls and chats as a member of DLS team (USA & India).
- Proficient in administering leave policies across US and India operations.
- Collaborated with team members to improve HR processes and workflow.
- Assisted with payroll processing and maintained accurate employee records.
- Implemented, organized, and protected employee personnel files to guarantee confidentiality of sensitive data.
- Facilitated resolution of employee relations matters by addressing grievances and complaints, promoting a constructive workplace environment.
- Engaged in HR training and workshops to enhance skills and knowledge.
- Managed confidential employee information with discretion and integrity.
PROCESS ASSOCIATE (Voice)
Sunknowledge PVT LTD
08.2019 - 06.2021
- Evaluated process inventory and ensured product quality through team audits.
- Monitored process procedures to identify improvement areas and prevent production disruptions.
- Assisted team members by learning additional processes to improve workflow.
- Maintained team relationships by guiding and training struggling members.
- Demonstrated ability to train team members and assist with issue resolution.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Gained knowledge of eligibility, benefits, and pre-authorization processes in medical billing.
- Developed basic understanding of revenue cycle management in US healthcare.
ASSOCIATE
Fusion Bpo services pvt ltd
08.2014 - 03.2015
- Obtained 100% customer satisfaction score within department.
- Identified customer needs promptly to enhance service quality.
- Collaborated with billing and shipment teams to ensure accurate product delivery and inclusion of correct accessories for AT&T customers.
- Trained 20 new employees quarterly on procedures and policies to improve team readiness.
Education
High School Diploma -
Udemy Academy
Virtual01-2023
Bachelor of Arts - English
Jodhpur national university
Jaipur01-2015
Higher secondary - Arts
Cambridge school
Kolkata01-2012
Madhyamik - undefined
Children's Happy Home
Kolkata01-2010
Skills
- Regulatory compliance
- Compliance monitoring
- Data protection
- Policy evaluation
- Product safety standards
- Problem-solving abilities
- Critical thinking
- Team collaboration
- Adaptability
- Privacy and confidentiality
Certification
Hypnotherapy by Karen wells
Interests
Social networking, Traveling, Reading books, Shooting, Playing cards, Writing poems
AUTHOR
Rooh by Jasmine Ahmed
Timeline
PRODUCT COMPLIANCE ASSOCIATE (SENIOR)
Amazon development centre India
08.2024 - Current
HUMAN RESOURCE ASSISTANT (Voice)
Amazon development centre India
11.2021 - 12.2022
PROCESS ASSOCIATE (Voice)
Sunknowledge PVT LTD
08.2019 - 06.2021
ASSOCIATE
Fusion Bpo services pvt ltd
08.2014 - 03.2015
Bachelor of Arts - English
Jodhpur national university
Higher secondary - Arts
Cambridge school
Madhyamik - undefined
Children's Happy Home
High School Diploma -
Udemy Academy