Summary
Overview
Work History
Education
Skills
Core Competencies
Timeline
Generic

Niitesh K. Surana

Mumbai

Summary

Dynamic logistics professional with over 25 years of experience in airlines, airport authorities, and ground agencies. Proven expertise in managing large-scale cargo operations, strategic planning, and project execution, combined with a strong ability to lead cross-functional teams and optimize processes. Recognized for a proactive approach and exceptional communication skills, consistently delivering high-impact solutions that enhance operational efficiency and client satisfaction. A solid track record of identifying and implementing tailored business solutions, along with demonstrated proficiency in stakeholder management, underscores a commitment to operational excellence.

Overview

26
26
years of professional experience

Work History

Business Solution Consultant

Coforge
05.2025 - Current
  • Spearhead solution design and execution for logistics and cargo clients.
  • Align business objectives with innovative technology approaches.
  • Facilitate gap analysis and recommend targeted process improvements.
  • Enhance pre-sales efforts, integrating proposals and client presentations.
  • Engage cross-functional teams to ensure efficient and seamless project delivery.
  • Evaluate project milestones and adjust outcomes to meet strategic targets.
  • Suggested tailored products to customers according to distinct technical specifications of each

Subject Matter Expert (SME) – Indigo & Akasa Air

QuantumID Technologies Pvt. Ltd.
06.2021 - 04.2025
  • Provided strategic and operational support for Akasa Air from inception.
  • Conducted UAT testing and collaborated with QA and development teams.
  • Monitored quarterly releases and managed daily ticket support via Zoho.
  • Prepared BRDs and managed change requests with business scenarios.
  • Acted as liaison between client and technical teams to ensure project success.

Executive Director

Aspiris Offshore Services Pvt. Ltd.
04.2017 - 03.2020
  • Directed logistics operations and strategic planning for business growth.
  • Oversaw budgeting, policy development, and cost control.
  • Managed staffing, recruitment, and operational efficiency.
  • Improved transportation systems and redesigned warehouse layouts.
  • Built strong client and vendor relationships to enhance service delivery.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.

Manager – Operations & Business Development

Elite Freight Services
08.2014 - 03.2017
  • Managed air, sea, and land freight operations and warehousing.
  • Developed new markets and negotiated with shipping lines.
  • Built global partner networks and handled large accounts.
  • Led recruitment and training for sales and logistics teams.

Manager – International Shipping & Logistics

Caesars Travel Group
05.2013 - 04.2014
  • Led business development and international logistics strategy.
  • Coordinated import/export activities and vendor relationships.
  • Ensured compliance with customs regulations and optimized supply chains.
  • Developed SOPs and managed financial reporting for logistics operations.

Senior Manager – Marketing & Business Development

Adhunik Transport Organization Ltd.
01.2011 - 03.2013
  • Spearheaded warehouse reorganization and transport planning.
  • Managed import logistics, staff recruitment, and cost control.
  • Implemented performance reviews and cross-training programs.

Station Head – Cargo & Baggage Handling

Jac Air Services Pvt. Ltd.
12.2006 - 12.2010
  • Led a team of 500+ staff for cargo and baggage operations at Mumbai Airport.
  • Managed ground handling for 30+ airlines and coordinated baggage break-up.
  • Oversaw inventory control, material handling, and project planning.

Senior Cargo Agent

Jet Airways (India) Pvt. Ltd.
08.1999 - 11.2006
  • Managed domestic and international cargo operations.
  • Handled booking, manifesting, and ramp operations.
  • Led shift planning and staff allocation for efficient cargo handling.

Education

B.Sc. - Physics

Dr. Ram Manohar Lohia, Avadh University
01.1997

Skills

Microsoft Office suite expertise

Core Competencies

  • Strategic Planning & Execution
  • Operational & Project Logistics
  • Process Optimization
  • Vendor & Stakeholder Management
  • Warehousing & Inventory Control
  • Cost Reduction Strategies
  • Team Leadership & Training
  • Business Development & Marketing
  • Negotiation & Relationship Management
  • UAT Testing & QA Collaboration
  • BRD Preparation & Change Management

Timeline

Business Solution Consultant

Coforge
05.2025 - Current

Subject Matter Expert (SME) – Indigo & Akasa Air

QuantumID Technologies Pvt. Ltd.
06.2021 - 04.2025

Executive Director

Aspiris Offshore Services Pvt. Ltd.
04.2017 - 03.2020

Manager – Operations & Business Development

Elite Freight Services
08.2014 - 03.2017

Manager – International Shipping & Logistics

Caesars Travel Group
05.2013 - 04.2014

Senior Manager – Marketing & Business Development

Adhunik Transport Organization Ltd.
01.2011 - 03.2013

Station Head – Cargo & Baggage Handling

Jac Air Services Pvt. Ltd.
12.2006 - 12.2010

Senior Cargo Agent

Jet Airways (India) Pvt. Ltd.
08.1999 - 11.2006

B.Sc. - Physics

Dr. Ram Manohar Lohia, Avadh University
Niitesh K. Surana