Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Overview
3
3
Languages
2
2
Certifications
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Team Leader-Inside Sales
ARK Info solutions Private Limited/Trendsetters Info services Pvt Ltd
Mumbai, MAHARASHTRA
04.2014 - Current
Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
In my Carrier of Past 7 Years in this organization i was worked for Autodesk & CorelDraw Software's.
Sales Agent
TVC Sky Shop
Mumbai, MAHARASHTRA
07.2013 - 02.2014
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Telemarketing Executive
Just Dial Ltd
Mumbai, MAHARASHTRA
02.2012 - 05.2013
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Made average of (200) outbound and inbound calls per day.
Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.
Generated minimum of (2) new leads each day.
Convinced Shopkeepers, Resellers, Vendors to listing in Paid Membership for business.
Customer Service Representative
Cartel Infotech Limited
Mumbai, MAHARASHTRA
03.2010 - 12.2011
Provided primary customer support to internal and external customers in fast-paced environment.
Answered constant flow of customer calls with up to [10] calls in queue per minute.
Education
Bachelor of Computer Applications -
Tilak Maharashtra Vidyapeeth
Mumbai
04.2009 - 12.2011
H.S.C - Commerce
R.A. Podar College Of Commerce & Economics
Matunga
01.2007 - 02.2007
S.S.C -
Balmohan Vidyamandir
Shivaji Park, Dadar
01.2004 - 03.2005
Skills
Sales team supervision
undefined
Certification
Diploma In Computer Application & Management
Timeline
Team Leader-Inside Sales
ARK Info solutions Private Limited/Trendsetters Info services Pvt Ltd