Summary
Overview
Work History
Education
Skills
Certification
Conference
Flexibility Adaptability
References
Languages
Projects
Activities
Personal Details
Timeline
Generic
Nikhil Andrew P S

Nikhil Andrew P S

Tiruvallur

Summary

Results-driven Assistant Manager at Blue Dart Express Limited with expertise in strategic planning and performance metrics tracking. Successfully enhanced operational efficiency, achieving significant cost savings through innovative outsourcing models. Proficient in advanced Excel and team collaboration, I excel in optimizing logistics operations and driving customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager- Operations

Blue Dart Express Limited
Hyderabad
07.2024 - Current
  • Managed major B2B accounts, including Apple and Reliance, for Hyderabad Metro operations.
  • Oversaw customer queries related to on-time placements and deliveries of B2B shipments.
  • Tracked core data across Andhra Pradesh and Telangana, enhancing performance metrics and strategies.
  • Coordinated with branch operations heads and sales teams to maintain 92% on-time performance for B2B shipments.
  • Developed improvements in ERP system for better traceability of shortage shipments nationwide.
  • Implemented automated email follow-ups for appointment-based shipments, reducing human error risks.
  • Handled significant B2B movements for accounts such as RRL, Apple, and Xiaomi across Hyderabad Metro.
  • Devised outsourcing model based on tonnage analysis to optimize logistics operations.

Assistant Manager- Operations

Blue Dart Express Limited
Chennai
07.2023 - 07.2024
  • Monitored and optimized Expected Date of Delivery through T & M study at HUBs and PUDs.
  • Devised strategies for backlog resolution in Chennai, utilizing FIFO methods to enhance operational flow.
  • Managed customer inquiries and complaints promptly, implementing MPS-based Inventory Tracking for improved shipment traceability.
  • Directed route allocation and feeder planning across six PUDs in Chennai based on volumetric tonnage.
  • Ensured compliance with safety regulations while operating machinery and performing manual labor tasks.
  • Coordinated with vendors to manage delivery schedules and clear backorders efficiently.
  • Conducted weekly face-to-face meetings with key account customers to address operational grievances.
  • Achieved cost savings of 4.2 Lakhs through outsourcing initiatives based on tonnage metrics.

Education

MBA - Lean Operations & Systems

Christ (Deemed To Be University)
Bangalore
05.2023

Bachelor Of Engineering Technology - Mechanical Engineering

Panimalar Engineering College
Chennai
04.2020

Higher Secondary Certificate -

Sree Niketan Matriculation Higher Secondary School
Chennai
04.2016

Secondary School Certificate -

Don Bosco Matriculation Higher Secondary School
Tiruvallur
04.2014

Skills

  • Advanced Excel and MS Office tools
  • Data analysis with SPSS
  • Business intelligence with Power BI
  • Strategic thinking and planning
  • Team collaboration and leadership
  • Adaptability and optimism
  • Time management and prioritization
  • Lead generation strategies
  • Inventory management
  • Performance metrics tracking
  • ERP implementation
  • Route optimization
  • KPI tracking

Certification

  • DMAIC Principles - Six Sigma Academy
  • Lean six Sigma Green Belt - KPMG India
  • Advanced Excel
  • CSCS - Global Product & Solutions - DHL Group
  • CES - Certified Ecommerce Specialist - DHL Group
  • CEM- Certified Ecommerce Manager - DHL group
  • SQL Query for BA - Udemy
  • Certified GO Green Specialist

Conference

One Day workshop and Conference conducted by ISRO, Finite Element Software Developers

Flexibility Adaptability

Looking for Opportunities in and Around Chennai Location

References

References available upon request

Languages

Tamil, English, Telugu

Projects

Organizational Structure Training, Samsung India Electronics Pvt Ltd, 04/2021 - 05/2021

Social Concern Project, Nesta Trans Services Pvt Ltd, 09/12/2021 - 15/12/2022

Summer Internship Program, Nokia Solutions & Networks Pvt. Ltd., 05/2022 - 07/2022

Activities

  • Project on Bio diesel - working Model.
  • Implant Training at Yamaha Motor India Pvt Ltd
  • Two-day engine workshop at KTM India
  • Pneumatic Bending Machine - Working Model
  • Ocean Energy utilization by turbine attachment - Francis Turbine Model - Mathematical Model
  • Youth and Political Awareness Programs at YOP.
  • Held a Position as Treasurer in Youth Nonprofit govt Registered Organization for 1 year.
  • Operations Club Head - Business Management Event at SBM, Bangalore.
  • Magnovite Operations Event Head at SBM, Christ University Bangalore.

Personal Details

  • Blood Group: B+ve
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Roman Catholic

Timeline

Assistant Manager- Operations

Blue Dart Express Limited
07.2024 - Current

Assistant Manager- Operations

Blue Dart Express Limited
07.2023 - 07.2024

MBA - Lean Operations & Systems

Christ (Deemed To Be University)

Bachelor Of Engineering Technology - Mechanical Engineering

Panimalar Engineering College

Higher Secondary Certificate -

Sree Niketan Matriculation Higher Secondary School

Secondary School Certificate -

Don Bosco Matriculation Higher Secondary School

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