Nikhil Chopra
Mohali
Summary
Proven track record of leadership in operations management and teamwork at VitrA India Bathrooms. Increased growth, efficiency, and establishment within the organization. Expanded market reach, improved customer satisfaction, and boosted sales performance through data-driven decision-making and collaborative efforts. Consistent success through strategic adaptation and effective brand management practices, leading to excellent outcomes across various initiatives.
Overview
18
18
years of professional experience
Work History
Deputy Regional Manager
VitrA India Bathrooms
04.2023 - Current
- Joined as an Area Sales Manager and was promoted twice as a Zonal Sales Head before becoming Deputy Regional Head with added responsibilities for the Uttarakhand market.
- For the fourth year in a row, I received the highest retail sales award.
- Started the market from scratch, identified the important markets, selected dealers and distributors, and expanded to 15 dealers.
- In just ten years, the market business was started from nothing and grew to become the primary business with Euro 900.000 and the secondary business with Rs 11,000,0000.
- Developed strong relationships with key clients by providing exceptional service and understanding their specific needs.
Zonal Sales
VitrA Bathrooms
04.2018 - 03.2023
- Identified potential areas of growth within existing markets by analyzing sales data patterns.
- Monitored competitor activity to identify opportunities for market penetration and differentiation.
- Introduced new products to the market, effectively managing launch campaigns and promotional activities.
- Provided regular feedback to senior management on market trends, recommending adjustments to business strategy as needed.
- Conducted comprehensive product training sessions for sales staff, enhancing their knowledge and skills.
Area Sales Manager
VitrA India Bathrooms
09.2014 - 04.2018
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image..
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Area Sales Manager
Queo Sanitaryware (Hindware)
02.2014 - 08.2014
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Executed proven strategies to hit sales quota and help company achieve goals.
Assistant Manager
Moen Incorporated
11.2011 - 01.2014
- Grew the Market to 100% in 2 years of Time.
- identified the market and appointed 5 new dealers with result driven.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Engaged with Architects / Specifiers to gather feedback, using insights to improve service and product offerings.
Assistant Manager
Cera Sanitaryware Ltd.
09.2010 - 11.2011
- Traveled throughout the Chandigarh and Haryana First Hand insight of these markets which helped in not only identifying Market Expansion needs as well as to draw Marketing plans for the Respective Markets accordingly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Sales Officer
Jaquar And Company Private
02.2007 - 09.2010
- Appointed as a sales professional for a limited area in Haryana; after 18 months, promoted to sales officer for the entire state.
- Responded to customer needs by answering questions and providing detailed information about Product and Service .
Education
MBA - Marketing & Finance
Kurukshetra University
04.2001 - 05.2002
B.com - Marketing Management And Research
Delhi University
04.2001 - 07.1999
Skills
- Teamwork and Collaboration
- Time management abilities
- Adaptability and Flexibility
- Customer Relationship Management
- Work Planning and Prioritization
- Sales strategy
Timeline
Deputy Regional Manager
VitrA India Bathrooms
04.2023 - Current
Zonal Sales
VitrA Bathrooms
04.2018 - 03.2023
Area Sales Manager
VitrA India Bathrooms
09.2014 - 04.2018
Area Sales Manager
Queo Sanitaryware (Hindware)
02.2014 - 08.2014
Assistant Manager
Moen Incorporated
11.2011 - 01.2014
Assistant Manager
Cera Sanitaryware Ltd.
09.2010 - 11.2011
Sales Officer
Jaquar And Company Private
02.2007 - 09.2010
MBA - Marketing & Finance
Kurukshetra University
04.2001 - 05.2002
B.com - Marketing Management And Research
Delhi University
04.2001 - 07.1999
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