Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nikhil Joshi

Summary

Dynamic professional with over 8+ years of experience in data operations, analysis, and qualitative research, adept at managing multidisciplinary teams to achieve strategic objectives. Expertise in project planning and operations, complemented by strong critical thinking skills that enhance decision-making processes. Proven track record of successfully leading projects in market research and performance management demonstrates a commitment to delivering actionable insights. Passionate about contributing to organizational success by fostering a collaborative team environment and driving impactful results.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Medibuddy
04.2022 - Current
  • Leading a multidisciplinary teams of specialists, achieving key program deliverables
  • Enhanced network performance by designing and executing performance management processes, impacting 10 - 12% improvement
  • Analyzed data and made strategic recommendations, leading to 15-20% increase in efficiency
  • Collaborated with internal and vendor teams to resolve systematic and technological issues
  • Documented business requirements and workflows, supporting major program initiatives
  • Developed and managed payment processes, improving transactional efficiency by 15-20%
  • Ensured - 100% accuracy in management of over multiple provider contracts
  • Improved network performance by 10-15% through strategic performance management processes
  • Led team initiatives to enhance operational efficiency and improve service delivery standards.
  • Implemented process improvements that streamlined workflows and reduced turnaround times.
  • Collaborated with cross-functional teams to align strategic goals with operational execution.
  • Monitored performance metrics to identify areas for improvement, driving strategic decision-making within the management team.
  • Facilitated regular team meetings to align goals, share best practices, and foster a collaborative work environment.

Team Lead

Redseer Strategy Consultants
04.2016 - 03.2022
  • Led the execution of client projects while guiding and developing individual team members (Design research approach, collect market information, perform analysis, and deliver actionable insights to client executive teams)
  • Executed various elements of research involving - research designs, sampling plans, questionnaire development and digitization, issue trees, synthesis reports, etc
  • Led cross-functional teams to develop and implement strategic solutions for client projects.
  • Delivered complex market research projects, driving strategic decision - making and Oversaw multiple teams and industry projects, maintaining timelines and budgets effectively
  • Improved project accountability and client satisfaction by enhancing communication and management processes
  • Played an active role in all aspects of client project execution (operationalize research designs, sampling plans, questionnaire development and digitization, issue trees, synthesis reports, etc.)
  • Analyzed trends across multiple industries, including healthcare and retail, to inform strategic decisions
  • Conducted comprehensive primary and secondary research, validating hypotheses for due diligence projects
  • Conducted comprehensive data analysis to identify trends and patterns, leading to a increase in operational efficiency
  • Developed and maintained dashboards using Excel to provide stakeholders with real-time insights and performance metrics
  • Led cross-functional teams to develop strategic recommendations for clients, enhancing overall project outcomes.
  • Conducted in-depth market analysis, informing strategic recommendations for clients.
  • Managed project timelines and budgets, ensuring successful delivery of consulting engagements.

Education

Bachelor of Technology - Computer Science

College of Engineering Roorkee
06.2015

Skills

  • Expertise in Excel and PowerPoint
  • Analytical insights generation
  • Operational management
  • Comprehensive client engagement
  • Team leadership
  • Vendor performance oversight
  • Comprehensive market evaluation
  • Problem-solving

Languages

English (fluent)
Hindi (fluent)

Timeline

Assistant Manager

Medibuddy
04.2022 - Current

Team Lead

Redseer Strategy Consultants
04.2016 - 03.2022

Bachelor of Technology - Computer Science

College of Engineering Roorkee

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Nikhil Joshi