Nikhil Kumar Malia

Managing BCSS channel and responsible for Branch targets and profitability.

Leading and managing a team of managers of various vintages to achieve business objectives.

• Managing Distribution of SBI Life Insurance Limited by partnering with Indian Post Payment Bank Ltd for Jammu, Kashmir and Ladakh
• Supervising and guiding the team of Business Development Managers
• Conducted regular meetings with staff members at every location of the region to review the goals and objectives for the quarter and year
• Conducted training sessions to educate employees on best practices and procedures to increase profitability

• Leading a team of Frontline Managers and multiple City leads with complete ownership of sales numbers, profitability and quality of the business with Equity Firms, Corporate Brokers and Insurance Brokers
• Trained, coached and mentored the junior sales personnel to ensure success in their roles
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
• Handled customer relations issues, enabling quick resolution, and client satisfaction and Partner relationships
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness & revenues
• Met with clients, delivering presentations, educating on product & service features and offerings

• Handling vertical of Corporate Agency Relationship of Jammu region
• Building and maintaining good working relationships with customers
• Regularly amending and monitoring sales meetings and training sessions
• Identifying opportunities and formulating strategies to increase sales
• Providing sound financial, insurance related and wealth-management services for protection and future growth of client assets
• Met the standards and frequently exceeded the financial objectives of clients
• Assessed risk tolerance and investment/risk-management goals to recommend solutions optimally suited to client needs
• Made hiring recommendations to increase company's productivity and profitability with quality workers

• Encouraged the sales staff of ICICI Bank to cross-sell complementary products and services to customers
• Provided quotations for new and renewals business
• Renewal exercise and seeking for new business
• Meeting clients to solve their queries and Corporate Partner for better understanding and services
• Support sales team to convert the business
• Managed all phases of the sales cycle-from proposing to close and follow-up support
• Represented a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals