Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Nikhil Sehgal

Senior Account Manager
New Delhi

Summary

Dynamic Key Account Manager with 7 years' experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Senior Key Account Manager

Dunzo
03.2022 - Current
  • Managing a portfolio of 45+ brands in Non - Perishable categories like Nestle, Britannia, Coca-Cola, Reckitt Benckiser Health, Reckitt Benckiser hygiene, Parle Agro, Parle Snacks, Hector Beverages, and Cornitos to name a few
  • Solely responsible for tracking and maintaining the metrics required for the growth of business for my brands
  • Onboarding new vendors for NCR across perishable and non perishable category
  • Taking care of availability and fill rate across all the stores as well as Mother Hub for the perishable and non perishable categories
  • Successfully able to maintain the availability for top brands like Nestle, Licious, Epigamia, Coca-Cola, Parle Agro, Parle Snacks, Britannia, and Reckitt Benckiser to name a few.

City Sales Manager

Oye Rickshaw
07.2021 - 02.2022
  • Prospect for leads and perform heavy cold-calling to build a pipeline of businesses
  • Supervise accounts daily to retain existing relationships
  • Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
  • Arrange warehouse, plan routes and process shipments
  • Maintain metrics and analyse data to assess performance and implement improvements

Sales Manager

Dunzo
10.2019 - 02.2021
  • Signing up new accounts across various categories
  • Assisting them with end-to-end support
  • Building a road map for accounts assigned to me to help them grow on our platform by enrolling for various offers and discounts
  • Providing them with a monthly detailed performance report which helps in analysing their account
  • Performance and areas of improvement
  • Responsible for identifying and capitalizing on expansion opportunities within existing and new accounts

Tele Sales Manager

Zomato
10.2018 - 10.2019
  • Enrolling new merchants in the Zomato Gold program
  • Developing and maintaining good business relationships in a challenging environment
  • Demonstrate effective and creative use of marketing and research for proposals and presentations
  • Perform market research to determine new marketing opportunities as well as plans to capitalize on them effectively

Dispute Analyst

American Express
01.2016 - 10.2016
  • Assisting Cardholders with end-to-end support
  • Informing them about products benefits and features
  • Upselling adds on membership to existing cardholders.

Education

B.com -

Delhi University
07.2014 - 10.2015

Skills

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Additional Information

  • Successfully increased revenue for the medical category as a whole by 30% During the pandemic. Increased the merchant base by 40 % in Gurugram across all categories (highest increase in merchant base for that period pan India). Handled multiple projects in collaboration with the HQ team to increase the visibility of top merchants across different categories.

Timeline

Senior Key Account Manager - Dunzo
03.2022 - Current
City Sales Manager - Oye Rickshaw
07.2021 - 02.2022
Sales Manager - Dunzo
10.2019 - 02.2021
Tele Sales Manager - Zomato
10.2018 - 10.2019
Dispute Analyst - American Express
01.2016 - 10.2016
Delhi University - B.com,
07.2014 - 10.2015

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Nikhil SehgalSenior Account Manager