Nikhil Shah
Manager in Public Sector Bank (Bank Of Baroda)
Mumbai
Summary
Experienced banking professional with 10 years of diverse experience spanning Data Centre and Corporate Office roles within leading Public Sector Banks. Played a key role in the conceptualization and successful implementation of Bank of Baroda's Digital Loans journey, showcasing adeptness in optimizing processes for compliance and efficiency. Proven track record includes providing crucial IT support to Dena Bank branches, ensuring uninterrupted operations. Skilled in digital loan product lifecycle management, regulatory compliance, and fostering a culture of collaboration and teamwork.
Overview
10
10
years of professional experience
Work History
Manager at Fintech & Digital Lending Department
Bank Of Baroda
01.2021 - Current
- Demonstrated success in digital loan product lifecycle management, from conceptualization to live monitoring, ensuring adherence to compliance standards.
- Provided strategic input for the development of digital personal loan products, overseeing User Acceptance Testing (UAT) processes prior to product launch.
- Achieved results in digital loan product lifecycle management, overseeing the end-to-end process from conceptualization to live monitoring, while ensuring rigorous compliance standards. Instrumental in driving the successful launch and management of digital personal loan products, contributing to a cumulative business volume of 22,000 crores since inception.
- Implemented operational streamlining measures, conducting regular assessments and controls to optimize performance efficiency.
- Played a key role in the development and refinement of pre-approved housing loan top-up offers, driving increased customer satisfaction and engagement.
- Implemented robust regulatory compliance measures for digital auto loans, effectively mitigating risks and aligning processes with regulatory requirements.
Manager at CBS & ADC
Data Center - EDena Bank, Bank Of Baroda
01.2017 - 01.2021
- Managed coordination with vendors for conducting CBS User Acceptance Tests (UATs) to ensure the successful delivery of various CBS functionalities. Additionally, ensured strict adherence to compliance requirements throughout the UAT process.
- Provided CBS support to branches in routine operations, facilitating seamless branch activities and customer service.
- Addressed IS Audit comments and queries, implementing necessary measures to enhance security and compliance.
- Administered updates to the Core Banking System (CBS) through backend and frontend operations, maintaining data integrity and system functionality.
- Generated a variety of Management Information System (MIS) reports using SQL, catering to the needs of different departments.
- Managed Night CTS (Cheque Truncation System) activity for the western grid of the bank, ensuring timely and accurate processing.
Officer
Dena Bank Gujarat
06.2014 - 01.2017
- Supervised a team of 6 employees while serving as a Probationary Officer (PO) and accountant in a branch with a business volume exceeding 100 crores. Oversaw account operations, financial transactions, and ensured strong customer relations.
- Contributed to the successful implementation and opening of Jan Dhan Yojana Accounts by organizing and conducting camps. Coordinated closely with local authorities to ensure efficient account openings.
- Contributed in the implementation of demonetization measures by coordinating with currency chests and various local authorities, including municipal corporations and police. Implemented streamlined processes for financial transactions at the branch, ensuring enhanced operational efficiency during the financial exigency of demonetization.
- At the field level, I gained valuable exposure to agricultural credit, primarily focusing on Kisan Credit Card (KCC) loans for farmers. I successfully reviewed and sanctioned KCC credits in branches where agricultural exposure exceeded 40 Crores. Additionally, post-sanctioning of loans, I played a crucial role in ensuring the provision of PAIS insurance to agricultural customers.
Education
Saint Joseph's College
NainitalCity Montessori School
LucknowBachelor of Science - Tourism Management
Institute Of Hotel Management
Bangalore 04.2001 -
Skills
Accomplishments
- Successfully cleared the Combined Defence Service Exam and was recommended for the Indian Military Academy, Dehradun, where I underwent intensive officer training for three months. Developed leadership skills, discipline, and strategic thinking during this rigorous training, preparing me for high-pressure environments and instilling a commitment to excellence.
Timeline
Manager at Fintech & Digital Lending Department
Bank Of Baroda
01.2021 - Current
Manager at CBS & ADC
Data Center - EDena Bank, Bank Of Baroda
01.2017 - 01.2021
Officer
Dena Bank Gujarat
06.2014 - 01.2017
Bachelor of Science - Tourism Management
Institute Of Hotel Management
04.2001 -
Saint Joseph's College
City Montessori School
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