Nikhil S S
Trivandrum
Summary
Experienced Identity Platform Specialist with over 10 years of industry expertise and 3+ years specializing in identity platforms, including Active Directory (AD), ADFS, and Azure AD. Skilled in managing security hardening, lifecycle management, and delivering L2/L3 support for complex technical issues. Proficient in PowerShell scripting, with a proven track record of creating automation scripts to streamline processes and significantly reduce manual effort. Adept at troubleshooting and driving efficiency in identity management systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate Consultant
Tata Consultancy Service
Kochi, Kerala
08.2022 - Current
- Resolved complex challenges in Active Directory, ADFS, and Azure AD through advanced troubleshooting.
- Created automation solutions using Powershell scripting.
- Managed lifecycle management activities in Active Directory, Azure AD, and ADFS.
- Security hardening activities.
Business Associate
Crown Solutions India Pvt Ltd
Chennai, Tamilnadu
07.2021 - 08.2022
- Working in TCS project (H&M) as Technician
- Providing L3 support for Active directory, Exchange, O365, Sharepoint, related issues
- Troubleshooting mail flow issues
- Troubleshooting sharepointy related issues
- Troubleshooting user account related issues from Azure AD and On prem AD
Network Engineer
Suffix E Solutions
Chennai
07.2017 - 05.2020
- Installing and configuring windows server 2012, 2016, Windows 10, 8.1 & Linux Operating Systems
- Configuring FTP & LAMP in Linux Server
- Configuring Active Directory
- Configuring Group Policies
- Installation of Child Domain Controller
- Configuring the DHCP and DNS in the network
- Supervised backup using NAS and disaster recovery operations
- Conducting remote troubleshooting using remote desktop
- Trouble shooting server issues, replacing hardware
- Configuring switches and managing VLANs
- Configuring Firewall
- Installing packages in Linux machines
Senior Service Engineer - IT
Indicom Systems
Trivandrum
12.2014 - 06.2017
- IT support for various reputed offices in Trivandrum (India)
- Designing, implementing and troubleshooting local area network
- Installation and troubleshooting of various brand Servers, Workstations, Routers, Firewalls, Network Switches , Access Points and Printers
- Server assembling and Rack mounting
- Installing Windows XP, Vista, 7, 8, 8.1, 10, Server 2008, 2012, 2016 and Linux based Operating Systems
- Upgrading and Replacing Server Hardware
- Implementing IT remote desktop (using remote desktop)
- Supporting users over telephone and by email
- Troubleshooting virus related problems and installing Antivirus
- Installing and managing of Antivirus Server – Client infrastructure (End point protection)
- Diagnose, troubleshoot, and resolve hardware, software and network related issues
- Access control implementation and maintenance
Service Engineer – IT
Nortech Infonet Pvt. Ltd
05.2013 - 12.2014
- Responding to client support requests
- Troubleshooting hardware, software and network related issues
- Diagnosing and spare replacement of all branded laptops and Desktops
- Installing Operating systems like Windows X P, Vista, 7, 8, 8.1, 10, Server 2008, 2012, Ubuntu, Linux, etc
- And application software
- Follow up with clients to ensure their systems are functional
- Installation of Inkjet, Dot matrix, Laser & Passbook Printers
Education
Engineering Diploma - Computer Hardware Maintenance
Govt. Polytechnic College
Nedumangad, Trivandrum, Kerala01.2013
Higher Secondary -
Govt. Higher Secondary School
Aruvikkara, Trivandrum, Kerala01.2010
High School -
Govt. V&HSS Vellanad
Vellanad, Trivandrum, Kerala01.2008
Skills
- Active Directory
- Child Domain Controller
- Read Only Domain Controller
- DNS
- DHCP
- Hyper V
- Group Policy
- FSMO
- Exchange Server 2016
- Azure AD
- O365
- Azure AD
- Powershell
Certification
- AZ104
- AZ900
- MCSA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureLanguages
Malayalam
Native language
English
Intermediate (B1)
B1
Tamil
Beginner (A1)
A1
Timeline
Associate Consultant
Tata Consultancy Service
08.2022 - Current
Business Associate
Crown Solutions India Pvt Ltd
07.2021 - 08.2022
Network Engineer
Suffix E Solutions
07.2017 - 05.2020
Senior Service Engineer - IT
Indicom Systems
12.2014 - 06.2017
Service Engineer – IT
Nortech Infonet Pvt. Ltd
05.2013 - 12.2014
Engineering Diploma - Computer Hardware Maintenance
Govt. Polytechnic College
Higher Secondary -
Govt. Higher Secondary School
High School -
Govt. V&HSS Vellanad
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