Adept at leading complex IT projects, I leveraged expertise in Windows Admin and VMware Infrastructure to enhance system reliability and performance at TCS, showcasing a strong ability to collaborate across teams. My proactive approach and adept problem-solving skills have consistently driven technological advancements, demonstrating a commitment to excellence and innovation.
Overview
13
13
years of professional experience
Work History
Associate Consultant
TCS
05.2024 - Current
Solution Design: Collaborate with stakeholders and understand business requirements
Design innovative Windows-based solutions
Implementation: Lead and assist in the deployment and configuration of Windows systems, including server infrastructure and related services
Technical Support: Provide expert-level support and troubleshooting for Windows-related issues, ensuring minimal downtime and maximum system reliability
Collaboration: Work closely with cross-functional teams, including project managers, network engineers, and security experts, to deliver comprehensive solutions
Stay Current: Stay up-to-date with the latest Windows technologies, trends, and best practices to continuously improve the solutions provided
Installation and Configuration of Windows 2008/2008 R2/2012 R2/2016 /2019 Servers
Proficiency in Windows Server, Active Directory, WSUS, PowerShell scripting, and related technologies
Documentation: Create and maintain detailed documentation of system configurations, processes, and best practices
Lead Administrator
Wipro Limited
08.2021 - 05.2024
Configured and maintained VMware Vsphere, Vcenter and ESXi
Creation of Virtual Machines, Templates, Snapshots and Cloning Virtual Machines
Maintain, upgrade, and implement improvements to the VMWare ESXi infrastructure
Good hands on Experience in diagnostics & troubleshooting of ESX server environment
Hands-on experience on HA & DRS
Exposure in security patching procedures and tools used on patching ESXi, Vcenter
Use VMware update manager to create or edit baselines and baseline groups
Responsible for ensuring all Day to Day House Keeping tasks are performed and Infrastructure is managed to its best capacity
Configure and optimize virtual machines (VMs) for performance and resource efficiency
Strong Experience on VM Advanced features like VMware HA, FT, DRS and VMotion
Ensure systems are secure by applying patches, updates and following best security practices for VMware and Windows environments
Manage virtual networks and storage to ensure optimal performance and reliability
Monitoring the Physical Infrastructure and Virtual Infrastructure
Alerts Monitoring
AD Administration
Strong knowledge of Active Directory DNS DHCP and Group Policy Administer and manage Active Directory services including user accounts group policies and domain controllers Implement security policies and ensure compliance with organizational standards
Strong experience with Windows Server versions (e.g
2016, 2019, 2022)
Good understanding in troubleshooting issues & preparing RCA
Managed and updated active directory objects, user accounts and group policies
Creating/Renewing SSL Certificates for all Enterprise wide .Net Applications on the servers
Coordinating with Vendor for various Hardware/ Software related issues (IBM, HP, Lenovo,CISO UCS)
Monthly Security patches update through (Azure Arc Update manager, WSUS) for Production servers during the weekend for minimizing the down time
Collaboration: Work closely with cross-functional teams, including project managers, engineers, and security experts, to deliver comprehensive solutions
Knowledge on Service Now Ticketing Tool
Good Knowledge on Cisco Hyper flex systems
Technical Services Specialist
IBM India PVT Ltd
01.2019 - 08.2021
Installation and configuration of Windows servers 2008/2012/2019
Monitoring the ESXI servers’ resource (CPU, RAM, and DATASTORE) utilization and managing with in threshold value by migrating virtual machines to different ESXI hosts using Venter
Creation of Virtual Machines, Templates, Snapshots and Cloning Virtual Machines
Adding resources to Virtual Machines (CPU, RAM, DISK SPACES) based on requirements
Monthly Security patches update through (BIGFIX, WSUS, and MANUAL) for Production servers during the weekend for minimizing the down time
Experience of Windows Active Directory and Implementing Group Policy over the Domain and Organizational Unit
Administration of Users and Computers using Active Directory 2016.2012.2008
Production servers Hardening for the Projects (Include: Patches, Group Polices
OU, and Active Directory modification for Users and Domain controllers
Installation & Configuration & Managing Active Directory, DNS, DHCP in Windows Servers (2008/2012/2016/2019)
Senior Systems Engineer
APTONLINE LIMITED
03.2016 - 11.2019
Installation and Configuration of Windows 2008/2008 R2/2012 R2/2016 /2019 Servers
Experience of Windows Active Directory and implementing Group Policy over the domain & Organizational unit
User accounts maintenance, managing resources with Security strategies using Active Directory Groups, Managing Group Policies using OU’s
Production servers hardening for the projects (Include: Patches, Group policies, OU and active directory modification for Users and DC’s)
Installation and configuration of DNS, DHCP servers and creating DNS Records
Experience in configuring Backup Jobs / restoration on Symantec Backup Exec 2012 & 2015 for Servers with different policies as per client requirement
Experience in monitoring high availability features of database clustering of Microsoft SQL
Server
Performed server BIOS and latest Firmware upgrades on Blade Chassis and Rack servers and Complex Health Checking
IIS Configuration and Administration
Creating/Renewing SSL Certificates for all Enterprise wide .Net/Java Applications on the servers
Coordinating with Vendor for various Hardware/ Software related issues (IBM, HP, Lenovo)
Hands on experience with Customized Symantec antivirus Server/Clients package creation and deployment with interactive and silent package
Hands of experience in server hardening through Symantec End-point protection manager policies
Creation of Virtual Machines, Templates, Snapshots and Cloning Virtual Machines
Automation using PowerShell Scripts
Installation and configuring SMTP servers and FTP servers
Performing BCP drill every quarterly and yearly and submitting report to clients to assure backup is successful and is in restoring successfully till date
L2 Support Engineer
TRIMAX IT INFRASTRUCTURE & SERVICES LIMITED
04.2013 - 05.2015
Responsible for providing IT support for hardware and software installation
Monitoring the ESXI servers’ resource (CPU, RAM, DATASTORE) utilization and managing with in threshold value by migrating virtual machines to different ESXI hosts using Venter
Creation of Virtual Machines, Templates, Snapshots and Cloning Virtual Machines
AD User administration
Secure and verified windows patches, security patches through WSUS for Domain Windows machines
Configuring and troubleshooting of Microsoft Outlook
Involved in troubleshooting and managing of Network and local Printers
Installation and troubleshooting of Lotus Notes and Citrix applications
Supporting users via Ticketing Tool (BMC)
Monitoring Backups and rotating Backup Tapes
Supervision of 900 computers with a team of seven engineers
Handling escalations & Coordinate with Client IT Teams for any client end issues
Involved in Imaging of Systems and Laptop’s through “System Center Configuration Manager (SCCM) Client 2012” for different campaigns
Involved in Domain Migration of entire site and Testing of Tools and Applications after Domain Migration
L2 Support Engineer
Maha Electronics Pvt Ltd
03.2012 - 01.2013
Involved in support and installation of hardware, software and Operating Systems
Installation and Configuration of Windows Operating Systems (2008
2012
Win10
Win7)
AD User administration
Performing Security Patches
User accounts maintenance, managing resources with Security strategies using Active Directory Groups, Managing Group Policies using OU’s
Installation and configuration (VPN Tunnel) of Check Point Firewall with Vendor coordination
Configuring and troubleshooting of Email clients (Outlook, Lotus)
Installation, Managing and Troubleshooting Network Printers
System Engineer
SPECTRAFORCE TECHNOLOGIES (US ORG)
09.2011 - 01.2013
Desktop Calls like, Outlook, Installations, OS Related issues, User account creation and system deployment
Perform both onsite and remote Help Desk tasks end-to-end
VPN Connectivity problems, Internet Related Issues
Troubleshooting Local printers and network printers
Configuring and troubleshooting of Microsoft Outlook 2007, 2010
Installation & Configuring of Oracle, SQL, Citrix
Responsible for providing IT support for hardware and software installation