Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nikhlesh Verma

Nikhlesh Verma

SaaS Sales Lead
Bhopal

Summary

Visionary Sales Leader with over 4 years of leadership at Webgility Software, driving transformative revenue growth through strategic sales execution and client relationship mastery. Achieved a stellar 70%+ conversion rate of marketing-qualified leads into $500,000+ in contracts, consistently surpassing aggressive targets. Proficient in QuickBooks Online, optimizing eCommerce financial workflows. Renowned for high-impact C-level presentations, strategic partnerships, and leading elite teams to dominate market share, earning consistent praise from CEO, VP, CFO, and cross-departmental executives, alongside glowing G2 and Google reviews. Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen.

Overview

9
9
years of professional experience
1
1
Certification
2
2
Languages

Work History

Business Manager (eCommerce)

Self-Employed
Bhopal
11.2024 - Current
  • Pioneered a retail apparel venture across major eCommerce platforms, boosting online visibility by 50% through innovative SEO and digital marketing.
  • Architected high-impact campaigns, driving 40% engagement growth and a 35% revenue surge within 18 months.
  • Streamlined financial operations with QuickBooks Online, enhancing accounting efficiency by 20% and ensuring precise revenue tracking.

Sales Team Leader

Webgility Software Technocrats Pvt Ltd
Indore
02.2021 - 11.2024
  • Transformed a 15-member sales team into a revenue juggernaut, increasing productivity by 80% through strategic coaching and incentives.
  • Exceeded sales quotas by 30% annually, converting 70%+ of marketing-qualified leads into $500,000+ in contracts, cementing market leadership.
  • Optimized sales processes with CRM tools, slashing lead-to-close cycles by 35% and enhancing pipeline efficiency.
  • Delivered compelling C-suite presentations, securing high-value accounts and driving a 50% surge in repeat business.
  • Captured 13% additional market share through incisive competitor analysis and aggressive prospecting.
  • Earned consistent praises from CEO, VP, CFO, and cross-departmental managers for surpassing targets and fostering synergy.
  • Secured multiple glowing customer reviews on G2, Google, and other platforms for best-in-class service, elevating Webgility's reputation.
  • Enhanced client financial workflows using QuickBooks Online, improving eCommerce accounting accuracy.

Technical Support Executive

Webgility Software Technocrats Pvt Ltd
Indore
08.2019 - 02.2021
  • Led a technical support team to resolve 97% of customer issues within SLA, boosting satisfaction scores by 30%.
  • Forged enduring client relationships, reducing churn by 18% through strategic engagement.
  • Implemented data-driven service enhancements, improving delivery efficiency by 22%.

Technical Support Representative

Teleperformance for Yahoo Small Business
Indore
10.2016 - 08.2019
  • Achieved a 99% first-call resolution rate, earning 3 CSAT Champ of the Month awards.
  • Optimized resolutions with diagnostic tools, cutting average handling time by 18% and securing AHT Champ of the Month.
  • Recognized as Quality Performer and Productivity Champ for exceptional efficiency.

Education

Bachelor of Science -

Eklavya University
Madhya Pradesh

High School Diploma -

MPBSE
Madhya Pradesh

Skills

Strategic Sales Leadership & Revenue Acceleration

QuickBooks Online Accounting Proficiency

Sales Pipeline Optimization & Deal Closure

Competitor Analysis & Strategic Prospecting

Key Account Management & Cross-Selling

Sales Analytics & Process Optimization

Team Coaching & Performance Incentives

Client Relationship Management

Certification

Introduction to QuickBooks Online for Accountants, Intuit, 09/01/22, 0.5 CPE Credits

Timeline

Business Manager (eCommerce)

Self-Employed
11.2024 - Current

Sales Team Leader

Webgility Software Technocrats Pvt Ltd
02.2021 - 11.2024

Technical Support Executive

Webgility Software Technocrats Pvt Ltd
08.2019 - 02.2021

Technical Support Representative

Teleperformance for Yahoo Small Business
10.2016 - 08.2019

Bachelor of Science -

Eklavya University

High School Diploma -

MPBSE

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Nikhlesh VermaSaaS Sales Lead