Milan Pandya
Ahmedabad
Summary
Senior Business Development professional with 11.5+ years of experience in IT consulting, digital adoption, and global market expansion. Proven track record of driving multi-million-dollar revenue growth across Retail, eCommerce, HR Tech, Banking, Insurance, and Healthcare. Expertise in strategic sales leadership, presales, account management, and C-level client partnerships, with a strong ability to scale global markets, lead high-performing teams, and deliver transformative business outcomes.
Overview
12
12
years of professional experience
Work History
Sr Business development Manager
TridhyaTech Limited
04.2024 - Current
- Lead consulting engagements across Retail, eCommerce, HR Tech, and Healthcare B2C domains, driving digital transformation, CRM optimization (Odoo, Ms Dynamic 365), and accelerating AI adoption.
- Enhanced service positioning, solution roadmaps, and client proposals to enhance sales operations and digital adoption, partnering with C-level executives to implement scalable processes, KPIs, and growth strategies.
- Managed multi-million-dollar sales pipelines, increasing inbound conversions by 30%, overseeing strategic deal negotiations, and maintaining long-term client relationships across Retail and Healthcare sectors. Collaborated with executive leadership on forecasting, profitability analysis, and new business generation across enterprise and consumer segments.
Business development Manager
TridhyaTech Limited
02.2022 - 03.2024
- Directed sales and consulting engagements in Banking, Insurance, and Healthcare IT, driving digital adoption, enterprise platform implementations (Liferay, Alfresco, custom solutions), and fostering long-term client partnerships.
- Supported international expansion in the USA and Germany, targeting Banking, Insurance, Retail, Hospitality, Healthcare, and Product companies.
- Executed account-based growth strategies to maximize client retention, ensure repeat business, and drive revenue growth.
BUSINESS CONSULTANT
TridhyaTech Limited
02.2020 - 01.2022
- Delivered sustainable growth strategies, driving repeat business and long-term consulting engagements.
- Generated and converted new business opportunities through bidding portals, LinkedIn, cold calling, and direct client engagement, building a strong sales pipeline and contributing to consistent revenue growth.
- Designed custom proposals and digital roadmaps leveraging Liferay, Alfresco, and enterprise solutions, achieving 30% faster client decision cycles. Conducted performance analysis and regular client follow-ups to ensure proactive service delivery and sustainable growth.
Sr Business development Executive
TridhyaTech Limited
07.2018 - 01.2020
- Conducted industry and organizational research to identify new markets, key decision-makers, and client needs across IT, eCommerce, Retail, and Healthcare sectors.
- Engaged and converted prospective clients via emails, calls, and meetings, delivering tailored proposals and solutions aligned with client objectives.
- Managed deal negotiations, securing profitable contracts, strengthening long-term client relationships, and educating clients on new products and services.
- Collaborated with sales leadership to drive pipeline growth, targeting B2C digital adoption with custom IT solutions.
Business development Executive
InheritX Solutions
06.2016 - 06.2018
- Executed comprehensive market research and data mining in global industries, providing insights that informed business strategy.
- Generated new business opportunities via bidding portals, LinkedIn, cold calling, and emerging channels, maintaining a strong sales pipeline.
- Prepared proposals, quotes, and project scopes in collaboration with technical leadership, ensuring solutions aligned with client requirements.
- Built and nurtured long-term client relationships, driving repeat business and referrals.
- Managed the end-to-end business development cycle from lead generation to deal closure, achieving consistent revenue growth.
Associate Analyst
Global Data
02.2014 - 05.2016
- Strategic Market Research & Consulting: Directed research and consulting projects across Travel, Tourism, Consumer, and Retail sectors, delivering actionable insights that guided go-to-market strategies and business development decisions for global clients.
- Advanced Market Analysis & Forecasting: Executed market analyses and forecasting to uncover demand patterns, economic impacts, and micro-market opportunities, supporting clients in prioritizing sales and resource allocation.
- High-Impact Reporting & Stakeholder Collaboration: Produced and maintained industry reports, competitive intelligence, and market share analyses, ensuring quality control and timely delivery of client-ready reports that supported C-level decision-making and strengthened client trust.
Education
Post graduation program - Management
ICFAI Business School
01.2014
Bachelor of Engineering - Electronics & Communication
Gujarat Technological University
01.2012
Skills
- Client relationship Management
- Strategic Partnerships & Revenue Acceleration
- Team Leadership and Mentorship
- Pre- Sales & Proposal Development
- Business Development
- Strategic Business Planning
Awards
Individual Sales Performance Award (Aug 2024) at TridhyaTech Ltd– Recognized for performance & innovation.
Training
Odoo 2025 Conference – ERP & Business Management
Timeline
Sr Business development Manager
TridhyaTech Limited
04.2024 - Current
Business development Manager
TridhyaTech Limited
02.2022 - 03.2024
BUSINESS CONSULTANT
TridhyaTech Limited
02.2020 - 01.2022
Sr Business development Executive
TridhyaTech Limited
07.2018 - 01.2020
Business development Executive
InheritX Solutions
06.2016 - 06.2018
Associate Analyst
Global Data
02.2014 - 05.2016
Bachelor of Engineering - Electronics & Communication
Gujarat Technological University
Post graduation program - Management
ICFAI Business School