Nikita Kadian
Human Resource
Gurgaon
Summary
Results-driven HR and relationship management professional with experience across talent acquisition, banking, sales, and client engagement. Proven ability to manage end-to-end recruitment processes, build strong stakeholder relationships, and deliver high-quality customer and candidate experiences. Seeking to leverage HR expertise, people skills, and business acumen to contribute to organizational growth.
Overview
9
9
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Talent Acquisition HR Advisor (Part-Time)
Sarvm.Ai Systems Pvt. Ltd.
09.2024 - Current
- Executed end-to-end recruitment activities including sourcing, screening, interview coordination, and candidate communication.
- Sourced qualified candidates through LinkedIn, job portals, and the company career page for technical and non-technical roles.
- Drafted and updated job descriptions aligned with business requirements and role specifications.
- Coordinated interviews with candidates and cross-functional panel members to ensure a smooth hiring process.
- Consolidated interview feedback and maintained transparent communication with candidates throughout the recruitment lifecycle.
- Partnered with leadership to understand hiring needs and supported the complete candidate lifecycle.
Relationship Manager
AU Small Finance Bank
01.2024 - 08.2024
- Built and strengthened customer relationships by cross-selling banking and financial products tailored to individual client needs.
- Delivered proactive and prompt customer service to address client requirements and resolve issues efficiently.
- Acted as the primary point of contact for customers and their families, driving product penetration across multiple client segments.
- Contributed to improved customer retention and relationship deepening through consistent service excellence.
Portfolio RM – Deputy Manager
HDFC Bank
06.2022 - 01.2024
- Acquired and managed a portfolio of Classic customers, ensuring high service standards and relationship growth.
- Led and supervised a team of seven Sales Officers and Product Sales Officers to achieve business targets.
- Cross-sold financial products aligned with customer profiles and compliance guidelines.
- Ensured continuity of operations by handling senior management responsibilities in the absence of the General Manager.
HR Recruiter (Internship)
Crompton Greaves Consumer Electricals Ltd.
07.2021 - 09.2021
- Sourced and screened candidates using platforms such as Naukri.com and LinkedIn.
- Conducted telephonic and face-to-face interviews to assess candidate suitability.
- Assisted in interview scheduling, candidate follow-ups, and recruitment coordination.
- Managed and analyzed employee attrition survey data for CGCEL offices across India.
Sales Executive
Sirca Paints India Ltd.
03.2019 - 08.2020
- Generated sales for wood coatings and wall paint products through direct customer engagement.
- Demonstrated product applications and finishes while managing catalogs and samples.
- Coordinated with dealers and contractors to ensure timely order execution and customer satisfaction.
Business Development Executive (Internship)
Talent for Assure Assessment Services Pvt. Ltd.
06.2018 - 08.2018
- Promoted digital marketing services by engaging with prospective clients.
- Identified leads through online research, search engines, and cold calling.
- Maintained client records and managed follow-up activities to support conversions.
HR Recruiter (Internship)
Military to Corporate
05.2017 - 08.2017
- Sourced and screened candidates using Naukri and LinkedIn platforms.
- Supported interview scheduling, candidate coordination, and follow-ups.
- Maintained MIS reports, recruitment trackers, and documentation.
Education
MBA - Marketing & HR
Army Institute of Management And Technology
06-2022
BBA - General
Rukmini Devi Institute of Advanced Studies
06-2019
Skills
Talent Acquisition & Recruitment
Client Relationship Management
Customer Engagement & Retention
Banking Sales & Operations
Communication & Coordination
Accomplishments
- Appreciated for organizing efficient placement drives at college.
- Anchored the International Conference 2018 and various webinars.
- Worked as a News Reporter for "CHETAK AAJ TAK," a local news channel in Bathinda.
Certification
Diploma in Human Resource Management – Alison
Timeline
Talent Acquisition HR Advisor (Part-Time)
Sarvm.Ai Systems Pvt. Ltd.
09.2024 - Current
Relationship Manager
AU Small Finance Bank
01.2024 - 08.2024
Portfolio RM – Deputy Manager
HDFC Bank
06.2022 - 01.2024
HR Recruiter (Internship)
Crompton Greaves Consumer Electricals Ltd.
07.2021 - 09.2021
Sales Executive
Sirca Paints India Ltd.
03.2019 - 08.2020
Business Development Executive (Internship)
Talent for Assure Assessment Services Pvt. Ltd.
06.2018 - 08.2018
HR Recruiter (Internship)
Military to Corporate
05.2017 - 08.2017
MBA - Marketing & HR
Army Institute of Management And Technology
BBA - General
Rukmini Devi Institute of Advanced Studies