Nikita Moonat
Bangalore
Summary
Results-driven Manager, Banking & Financial Services Domain Expert and Certified Business Analysis Professional (CBAP) with 10+years of experience across Core Banking, Branch Operations, Wealth Management, and Capital Markets with leading institutions including ICICI Bank, HDFC Bank, Angel Broking, and BIS Capital Investment Advisor.
Proven expertise in KYC/AML, customer onboarding, loan lifecycle, and stakeholder management within large banking environments.
Transitioning into Business Analysis and Data Analytics with hands-on experience in SQL, Power BI, Tableau, Excel, Python and Agile methodologies.
Strong experience in data analysis, KPI reporting, process improvement, and requirement gathering, with the ability to translate business needs into data-driven insights. Seeking opportunities in Business Analysis, Banking Analytics, and Financial Data Analytics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager | Core Banking (Business &Data Analytics)
ICICI Bank Limited
Bangalore, India
01.2024 - 06.2025
- Analysed large datasets from the Core Banking System (Finacle) to identify transaction trends, customer behaviour, and operational insights.
- Developed MIS reports and interactive dashboards using Power BI and Excel to track KPIs such as customer onboarding, transaction volumes, and portfolio performance.
- Led requirement gathering sessions with stakeholders (Compliance, Risk, Operations, and IT) for KYC/AML and customer onboarding processes.
- Documented business requirements (BRD/FRD), process flows, and user stories to support system enhancements and regulatory initiatives.
- Performed data extraction, validation, reconciliation, and analysis using SQL, Python, and Excel to support reporting and audit requirements.
- Supported UAT planning, test case design, and execution for system and process changes.
- Collaborated with cross-functional teams to align business needs with technical solutions, and ensure successful implementation.
- Monitored and reported on compliance metrics including CDD, EDD, AML alerts, and transaction monitoring.
- Conducted root cause analysis (RCA) on operational issues, and implemented corrective actions.
Manager| Branch Operations (Process & Analytics)
HDFC Bank Ltd
Indore, India
09.2017 - 12.2023
- Managed end-to-end branch operations, including customer onboarding, KYC verification, transaction processing, and compliance monitoring.
- Analysed KYC and onboarding workflows to identify bottlenecks, improve turnaround time (TAT), and enhance operational efficiency.
- Developed and maintained MIS reports and dashboards using Excel/Power BI to track KPIs such as onboarding volume, compliance metrics, and transaction trends.
- Collaborated with Stakeholders; Risk, Compliance, and IT teams to gather business requirements and support the implementation of regulatory and system changes.
- Monitored AML alerts, transaction monitoring, and case resolution in coordination with compliance teams.
- Identified process gaps and led continuous improvement initiatives to enhance service quality, and reduce operational risks.
- Ensured adherence to regulatory guidelines (KYC, AML, CDD, EDD) and internal audit requirements.
Assistant Manager – Wealth & Business Analytics
Angel Broking Pvt Ltd
Indore
12.2016 - 08.2017
- Gathered business requirements for reporting, and portfolio performance analysis.
- Analysed business requirements related to wealth management products, including equities, derivatives, mutual funds, and investment portfolios.
- Worked with advisory and sales teams to understand the client journey, portfolio lifecycle, and product performance metrics.
- Defined and tracked KPIs such as AUM growth, portfolio returns, client acquisition, product penetration, and revenue contribution.
- Prepared MIS and performance reports for client portfolios, revenue trends, and adviser productivity.
- Identified gaps in portfolio performance and recommended data-driven strategies.
- Supported the development of dashboard reports for portfolio performance, revenue tracking, and using Excel and BI tools.
- Gathering requirements and stakeholder management.
- Support in UAT and analysis portfolio.
Team Leader | Capital Markets (Business Analytics)
BIS Capital Investment Advisor
Indore, India
06.2014 - 12.2016
- Led a team supporting capital market operations, including equities trading, client advisory, and portfolio tracking.
- Analysed trading data, portfolio performance, and market trends to generate insights for business and advisory teams.
- Defined and tracked KPIs such as trading volume, revenue growth, client acquisition, and portfolio performance.
- Prepared MIS reports and dashboards to monitor business performance and support management decision making.
- Analysed client trading behaviour and identified opportunities for portfolio optimisation and revenue growth.
- Collaborated with advisory and dealing teams to align client recommendations with market insights.
- Identified process inefficiencies and contributed to process improvement initiatives.
- Supported business analysis activities, including requirement gathering, and reporting enhancements.
Education
Bachelor of Engineering - Electronic And Electrical Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Indore06-2014
Higher Secondary Examination - Physics, Chemistry, And Maths
Madhya Pradesh Board of Secondary Education
Ujjain, India03-2010
Secondary Examination - Physics, Chemistry, And Maths
Madhya Pradesh Board of Secondary Education
Ujjain, India03-2008
Skills
Key Skill Set
- Banking Domain Expert – KYC, AMLCDD, EDD Wealth and Asset Management Insurance LoanCapital marketRegulatory complaince
- Requirement gathering, Stakeholder management
- BRD, FRD, user stories, and UAT support
- Agile methodologies, Jira
- Data Validation and Reconciliation
- ETL process, data analysis, MIS reporting, dashboard creation
- Gap analysis, As-Is and To-Be, Root Cause Analysis
Technical Skill Set:
- MySQL – Data querying, joins, aggregations, and data validation & reconciliation
- Python: Data analysis using pandas, basic data cleaning, and reporting workflows
- Power BI – Data modelling, Data visualisation, KPI Perfomance metrics, and MIS reporting
- Tableau – Dashboards development, data visualisation, and calculated fields
- Advanced Excel – Pivot Tables, Power Query, XLOOKUP/VLOOKUP, INDEX-MATCH, dashboards, Charts, VBA and Macros
- Microsoft Visio – Data Flow Diagrams, Process Implementation
Accomplishments
Career Break | Business Analysis & Data Analytics Upskilling (Jun 2025 – Present) :
Took a deliberate, structured career break to invest in advanced upskilling aligned with the evolving landscape of data analytics, AI, and business analysis in financial services. Achievements during this period:
- Completed Business Analyst Certification by ExcelR Solutions, covering Advanced Excel, Power BI, Tableau, MySQL, Python, Agile methodology, and AI tools like ChatGPT.
- Earned Microsoft Business Analyst Certification and GenAI Financial Data Analysis by Coursera
- Business Analyst Internship - AI Variant (Apr 2025 – Jan 2026) : Contributed to requirement gathering, KPI mapping, dashboard reporting, and stakeholder alignment on three end-to-end analytics projects — Bank Analytics (Transaction Monitoring & Loan Analysis), E-Commerce Store Performance Analytics, and HR Workforce & Attrition Analytics — using MySQL, Power BI, Tableau, and Advanced Excel in an Agile environment.
Outcome: Returning to the workforce with an enhanced, future-ready skillset combining 10+ years of domain expertise with modern AI, analytics, and business analysis capabilities.
Certification
- Certified Business Analyst Professional - ExcelR Solution (Sep 2025): Certificate ID: 24751/EXCELR/17092025
- Microsoft Business Analyst -Coursera : Credential ID YQQFJWK1YTCH
- GenAI for Financial Data Analysis - Coursera : Credential ID MQF1XSPY09RS
Projects
Business Analyst – AI Variant Analytics Project
Live Project | Apr 2025 – Jan 2026
1) Bank Analytics – Transaction Monitoring & Loan Analysis :
Business Objective:
To monitor transactions and analyze loan performance for risk control, portfolio health, and management reporting.
Roles & Responsibilities:
- Analyzed transaction and loan datasets for trends, exceptions, and performance gaps.
- Built transaction monitoring dashboards and loan analysis dashboards.
- Created KPIs for disbursement, repayment, overdue trends, and portfolio health.
- Ensured data accuracy through validation and reconciliation.
Tools Used: MySQL, Power BI, Tableau, Advanced Excel
2) E-Commerce Analytics – Store Performance & Growth :
Business Objective:
To improve sales performance and business growth through data-driven insights.
Roles & Responsibilities:
- Analyzed store sales, product performance, and customer behavior.
- Developed dashboards for revenue, profit, order volume, and trends.
- Identified growth opportunities and underperforming segments.
Tools Used: MySQL, Power BI, Tableau, Advanced Excel
3) HR Analytics – Workforce & Performance Monitoring :
Business Objective:
To support HR decision-making through workforce, attrition, and performance analysis.
Roles & Responsibilities:
- Analyzed HR data for headcount, attrition, and performance trends.
- Created dashboards for department-wise and role-wise monitoring.
- Identified key drivers impacting retention and productivity.
Tools Used: MySQL, Power BI, Tableau, Advanced Excel
LEADERSHIP HIGHLIGHTS
- Proven experience leading teams and cross-functional stakeholders
- Strong mentoring, decision-making, and performance management skills
- Consistent delivery of business growth, compliance, and service excellence
Timeline
Manager | Core Banking (Business &Data Analytics)
ICICI Bank Limited
01.2024 - 06.2025
Manager| Branch Operations (Process & Analytics)
HDFC Bank Ltd
09.2017 - 12.2023
Assistant Manager – Wealth & Business Analytics
Angel Broking Pvt Ltd
12.2016 - 08.2017
Team Leader | Capital Markets (Business Analytics)
BIS Capital Investment Advisor
06.2014 - 12.2016
Bachelor of Engineering - Electronic And Electrical Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya
Higher Secondary Examination - Physics, Chemistry, And Maths
Madhya Pradesh Board of Secondary Education
Secondary Examination - Physics, Chemistry, And Maths
Madhya Pradesh Board of Secondary Education