Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Timeline
Generic

NIKITA SHANKAR

Ghaziabad

Summary

A skilled and experience HR Professional with 4+ years of experience in HR. Proficient in using ATS tools like Avature and Taleo, and certified on HCM platform like Darwinbox. Possess strong problem solving and ownership skills, open to learning and adapting to new technologies. Seeking to apply expertise and experience to contribute to organizational growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Human Capital Analyst - HR Transformation

Deloitte India
01.2023 - 06.2024
  • Trained and certified on Darwin Box HCM tool
  • Developed comprehensive Process Flow and Journey Maps for internal HR modules, streamlining the Hire to Retire Process
  • Successfully organized and facilitated Internal team Townhall and Leadership connect events
  • Organized and facilitated Internal team Townhall and Leadership connect events
  • Collaborated with Global digital technology services client to implement various HR modules, including Core, Standard workflow, Attendance, Leave, and Performance Management
  • Prepared and delivered engaging presentations for client workshops, focusing on Attendance, Leave, and Performance Management processes
  • Developed reports, dashboards basis the client requirement
  • Led the configuration, documentation, and communication of system processes for both clients and internal team
  • Worked on validation of all the data collection template and implementing it on the Darwinbox system
  • Worked on creating Email Templates, Report Builder, HR Documents, Imports
  • Developed User Acceptance Test (UAT) cases for modules
  • Worked on Request for Proposals
  • Understanding of client HR Policies
  • Created Project plan as per the client requirement
  • Maintained and analyzed employee master data of the client on SharePoint
  • Handled queries from client and internal team on Helpdesk
  • Comprehensive understanding of employee life cycle management, from onboarding to separation process

Analyst, HR Shared Services

Deloitte USI
07.2021 - 11.2022
  • 2-time appreciation award winner for work dedication
  • Tenured HR Shared Services with overall experience of 3 years
  • Worked on Applicant Tracking System (Avature/ Taleo) for 1.5 years
  • Managed 1st and 2nd level Avature cases on Salesforce tool, resolving issues in a timely manner
  • Demonstrated expertise in CRM and ATS processes, contributing to overall operational efficiency
  • Met project SLAs by delivering high-quality results and meeting deadlines
  • Conducted thorough testing prior to implementing system enhancements or change requests
  • Created and scheduled Avature list and basic custom reports
  • Managed Backend Avature configuration, optimizing system performance
  • Provided training to new team members and users and delivered Trainings as per the requirement
  • Provided exceptional client service by evaluating employee requests on Salesforce and promptly resolving issues
  • Respond to queries received through HRSS mailbox
  • Set up user accounts on LinkedIn Talent Insights platform, facilitating access to talent information
  • Offered support to global countries (Canada, US, Australia, Middle East) on Avature and Taleo queries and administrative tasks
  • Strong presentation skills and briefing/training team members
  • Desire to learn new technologies and a commitment to driving accuracy and efficiency for clients
  • Tracked and organized training sessions based on training requirements
  • Created and maintained pipelines on Avature, optimizing talent acquisition processes
  • Executed the SOP for the global clients and ensuring consistency and efficiency in operations
  • Identifying the areas to improve service quality and timelines
  • Handling queries of global employees within the company policy.

Process Associate

Genpact
10.2019 - 01.2021
  • Representing team of Recruitment Shared Services
  • Led recruitment efforts for Band 4 and Band 5 positions in multiple locations, ensuring adherence to offer letter templates and verification protocols
  • Facilitated approval and distribution of offer letters through collaboration with Head HR
  • Monitored acceptance of offer letters and tracked document uploads on Genpact Portal
  • Initiated background checks and promptly followed up on any missing documents
  • Follow-up of each required document in the onboarding process within the timeline
  • Auditing and coordinating with the background check team for any insufficient document
  • Coordinating with the hiring team in case of any insufficient documents for further ease in the pre- onboarding process
  • Addressing candidate's issue and queries in accurate manner
  • Worked on Avature management and Taleo management (Employee referral portal) for updating information of candidate on live basis
  • Scheduling Face-to-Face interviews, Zoom calls for Band 4 candidates
  • Managed internal job postings for efficient recruitment
  • Updating employee information pertaining to new hires into Avature and maintained records of employees
  • Executed the standard operating procedures and document workflows to drive process
  • Responsible for maintaining Hiring and Offer Letter dashboard.

Human Resource Executive

Rathi Steel
04.2019 - 10.2019
  • Ensuring statutory compliance at initial level
  • Managing recruitment cycle after identifying manpower
  • Managed employee engagement activities
  • Worked on joining formalities, induction, orientation, exit formalities
  • Driving training schedule and evaluation as per training needs.

Education

MBA: Human Resource -

Jaipuria Institute of Management
04-2019

Bachelor of Arts: Economics -

BA (hons) Economics
07-2017

Skills

  • Communication
  • New hire onboarding
  • Taleo
  • Avature
  • Salesforce
  • Vendor Management
  • Microsoft Office (Excel, Word, PowerPoint)
  • Microsoft Office
  • Data Analysis
  • Background Checks
  • HRIS Expertise

Certification

  • HR Analytics - Build HR Dashboard using Power BI - Coursera
  • People Analytics - LinkedIn
  • HR as a Strategic Business Partner - Udemy
  • Darwinbox - HCM tool - Darwinbox

Accomplishments

  • Appreciated with SPOT Award and Applause Award in Deloitte USI
  • Live the DOT Award in Deloitte India

Websites

Timeline

Human Capital Analyst - HR Transformation

Deloitte India
01.2023 - 06.2024

Analyst, HR Shared Services

Deloitte USI
07.2021 - 11.2022

Process Associate

Genpact
10.2019 - 01.2021

Human Resource Executive

Rathi Steel
04.2019 - 10.2019

MBA: Human Resource -

Jaipuria Institute of Management

Bachelor of Arts: Economics -

BA (hons) Economics

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