NIKKY MODANWAL
Asst Store Manager
Dodjala H. Doddajala
Summary
To Work in a inspiring, Competitive and Challenging environment so as to contribute the bests of my Constructive and creative abilities as well as my sincere efforts towards the accretion eminence and prosperity of the organization and also to grow as a person, procure proficient skilled training and hence emerge as an experienced efficient and successful professional.
Overview
5
5
years of professional experience
Work History
Asst. Store Manager
Hidesign
10.2020 - 10.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Billing Cum Sales Executive
Hamley's Goa International
09.2019 - 07.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Billing Cum Sales Executive, Da Milano
Da Milano
08.2018 - 08.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
12TH(Commerce Stream) -
10th - undefined
B.A. (Bachelor of Arts) -
Skills
Computer Skill knowledge MS excel Ms Word and MS Power point
Computer Typing 30 wpm
Well Experience in using Internet
Ability to Manage people, willingness student, determination to improve coordination and communication skills, genuine commitment towards responsibilities and optimistic attitude
Personal Information
- Mother's Name: BABY MODANWAL
- Date of Birth: 04/10/00
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Languages
English
Hindi
Disclaimer
I hereby declare that whatever stated by me is true to the best of my knowledge and nothing if false.
Timeline
Asst. Store Manager
Hidesign
10.2020 - 10.2023
Billing Cum Sales Executive
Hamley's Goa International
09.2019 - 07.2020
Billing Cum Sales Executive, Da Milano
Da Milano
08.2018 - 08.2019
12TH(Commerce Stream) -
10th - undefined
B.A. (Bachelor of Arts) -
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