Strategic and outcome-driven HR Shared Services leader with over 18 years of experience managing large-scale HR operations across India, Asia-Pacific, and EMEA. Proven success in developing and implementing shared services strategies, driving automation through platforms such as ServiceNow, and cultivating high-performing teams in banking and financial environments. Expertise includes policy formulation, payroll management, benefits administration, onboarding, and offboarding processes. Recognized for aligning service delivery with business objectives, enhancing SLA compliance, and delivering scalable HR solutions while fostering team collaboration to achieve impactful results.
Shared services management in HR