Nilabja Chanda

• Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
• Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization
• Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
• From 2020 to 2023 handel Bandhan Bank branches.
• Sold Health and Motor insurance

• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Recruitment of advisor
• Opening units of defense and paramilitary

• Accomplished multiple tasks within established timeframes.
• Recruitment of Param advisor
• Opening up defense units

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Maintained knowledge on banking products and distribution to provide optimal service support.

• Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Expanded market presence by researching industry trends, analyzing competitors'' strategies, and adjusting sales tactics accordingly.

Maintaining good relationship in ICICI bank.

Achieving target

Getting promotion

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Worked in Auto Loan division.
• In HDFC branches

Recruitment of agent

Business delivery

Selling life insurance in BOB branch

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Sold flats in different projects