NILESH GARASIA
Navi Mumbai
Summary
Accomplished Deputy Manager at JIO PLATFORMS LTD., recognized for reducing recruitment cycle time by 80% through innovative SAP Fiori solutions. Expert in project management and stakeholder engagement, with a proven track record in digital transformation and AI enablement. Skilled in leading cross-functional teams and optimizing HRIS implementations.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Deputy Manager
JIO PLATFORMS LTD. (RIL)
Navi Mumbai
05.2011 - Current
- Successfully implemented an end-to-end Recruitment System, including web-based SAP Fiori applications and mobile solutions for Managers, Recruiters, and Candidates, resulting in an 80% reduction in recruitment cycle time.
- Deployed AI capabilities at document verification, facial recognition, smart scoring models, and automated video interviews.
- Redesigned ESS platform for 4lac+ users from SAP Fiori to an open-source ecosystem, enabling faster releases.
- Authored 50+ wireframes, techno-functional docs, and SOPs, accelerating rollouts and improving onboarding and training efficiency.
- Ensured smooth, error-free operation of the Emp. Life Cycle Mgmt. System, overseeing key functions transfers, contract service extensions, separations, visiting/photo ID card Mgmt., confirmations, and employee master data etc.
- Coordination with various departments within the organization such as Networking, IT Security, Auditors, Quality Assurance team and developers from various platforms ensuring cross functional team mgmt.
- Maintained accurate RAG reporting and delivery dashboards, enabling timely decision-making and consistent on-time releases.
- Led process enhancements by optimizing system configurations and validation controls to minimize production issues.
- Translated business requirements into functional and technical specifications, manage UAT, audits, defect tracking, and go-live readiness activities to ensure smooth implementation and compliance.
- Led and mentored a team of 3 professionals and 4 graduate interns annually, overseeing performance management, appraisals, coaching, knowledge transfer, and successful onboarding of new talent.
- Recognitions: SHRM 2019 – 1st Prize for Onboarding Product NHRDN 2019 – 3rd Prize for Best Recruitment Product
Sr. Process Associate
TATA CONSULTANCY SERVICES
Mumbai
08.2008 - 04.2011
- Served as SPOC for third-party and client-facing payroll operations, managing end-to-end payroll processing in SAP, ESS query resolution.
- Delivered weekly dashboards and ensured accurate payroll reporting, and statutory compliance.
Sr. Executive
JR TECHNOLOGIES
Mumbai
07.2005 - 07.2006
- Handled client communication and operational process improvement initiatives.
- Uploading FTP Supporting files for website Mgmt.
Education
MMS - HR
Alkesh Dinesh Mody Inst. for Fin. & Mgmt. Studies
01.2008
B.Com -
Patkar-Varde College
01.2004
Skills
- Project management
- SAP HCM and SuccessFactors
- Selenium testing automation
- HRIS implementation
- Payroll systems management
- Agile methodology
- Requirements gathering
- Stakeholder engagement
- HR service delivery
- Risk and change management
- Digital transformation initiatives
- Process automation strategies
- Production support services
- Vendor management
- Resource planning and allocation
- Budget oversight
- SAP Fiori applications
- System integration expertise
- Enterprise application solutions
- Root cause analysis (RCA)
- SAP Ingentis software
- AI enablement strategies
- AI-assisted documentation tools
- Prompt engineering techniques
- Data insights and quality assurance
- Process optimization methods
- Conversational AI solutions (chatbots, virtual assistants, ESS automation)
- Use case evaluation methodologies
- UAT management
Certification
- Agile (Foundation)
- Project Management (Google, Jio Certified)
- Google data analytics
- Design Thinking
- Six Sigma (Black Belt)
- Azure DevOps
- Domain Driven Design
- Microservices
- Root Cause Analysis
- Business Etiquette
- Customer Service & Communication
- Databricks Foundation
- Cursor AI
Timeline
Deputy Manager
JIO PLATFORMS LTD. (RIL)
05.2011 - Current
Sr. Process Associate
TATA CONSULTANCY SERVICES
08.2008 - 04.2011
Sr. Executive
JR TECHNOLOGIES
07.2005 - 07.2006
MMS - HR
Alkesh Dinesh Mody Inst. for Fin. & Mgmt. Studies
B.Com -
Patkar-Varde College