Nilesh Mahajan

• Developed strong relationships with clients, resulting in increased loyalty and repeat business.
• Managed daily branch operations for optimal productivity and customer satisfaction.
• Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
• Trained employees on proper procedures and strategies to improve productivity.
• Five star audit rating FY 2023-24

• Conducted regular audits to ensure compliance with company policies and industry regulations.
• Organized annual branch events aimed at community engagement and promoting brand awareness locally.
• Utilized software systems to record progress of various tasks.
• Oversaw inventory management, reducing waste and maintaining optimal stock levels.

Front Desk Handling, Customer Service, Customers Queries and resolutions.

● Branch sales co-ordination, Account opening functions, Banking operations.

● Customer services & relationship management.As well team handling

● Branch sales co-ordination, Account opening functions, Banking operations.

● Customer services & relationship management.

● Reconcile & monitor suspense accounts.

● To make a client base for the bank.

● Coordinate with customers to communicate the new products and to build brand image.