Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Colgate Internal Initiatives
Languages
Interests
Timeline
Generic
Nilesh Parsekar

Nilesh Parsekar

Sr. Manager IT - (eCommerce, Digital Marketing, Digital Content and Marketing Analytics)
Mumbai

Summary

I am a seasoned IT professional with over 25 years of experience and a strong background in project and product management, and IT leadership.

Holding certifications in PMP, POPM, and CSM, I bring more than a decade of expertise in successfully managing projects of varying sizes across diverse geographical locations.

My focus lies in implementing effective eCommerce and Marketing strategies for B2B, B2B2C, Marketplace, and D2C channels.

My extensive experience includes driving the implementation of key initiatives such as eCommerce, Product Experience Management, Field Sales Automation, Interaction Centre, Campaign Automation, Loyalty Management, Customer Data Profile, 1st Party Data and Personalization, showcasing a holistic approach to digital transformation. I am passionate about fostering innovation through experimentation, continuous learning, and the development of talent.

Throughout my career, I have managed and delivered eCommerce, Digital Marketing, Digital Content, Marketing Analytic projects using both Waterfall and Agile methodologies. I take pride in contributing to vendor management, resource and budget planning, as well as collaborating with cross-functional teams to prioritize requirements and drive successful outcomes. Additionally, my commitment to knowledge sharing is evident through my active participation in business workshops, tech forums, hackathon, and industry events.

Highlights:

  • Digital Marketing, Digital Content and Marketing Analytics Team Lead - Since Oct,2022
  • eCommerce Team Lead (2016 - Oct, 2022)
  • CRM & Marketing Team Lead (2013 - 2018)
  • Managed and successfully delivered eCommerce, Digital Marketing and Digital Content projects using Waterfall and Agile Model
  • Delivered POCs, MVPs and presented model to IT leadership and business lead
  • Contributed in Vendor Management, resource & budget planning and controlling
  • Work with business to define the Project Charter, Project Scope, Business Case, RACI matrix, Milestones, Releases, Training, Trade shows, Rollouts and Product roadmap
  • Create use cases, requirements, and user stories for product development
  • Facilitate grooming sessions, retrospective and demo sessions
  • Collaboration with cross-functional teams to understand and prioritize requirements
  • Conceptualization and detailed wire framing/prototyping/testing
  • Contributed as a developer, technical lead, architect whenever demanded
  • Acquired the skills and talent to understand the depth of process and technology
  • Helped the organization to build team with right talent and develop talent
  • Participated in various business workshops, Tech forums, Hackathon, TechEd
  • Represent customer experience learnings and shared in SAP Summit, JAM and CAB
  • Coordination and collaboration with DevOps, testing, performance, security and infrastructure teams

Overview

28
28
years of professional experience
8
8
years of post-secondary education
6
6
Certifications

Work History

Sr. Manager IT

Colgate Global Business Services Pvt. Ltd.
4 2004 - Current

2024 :

  • Scrum Master for BSBF program
  • Evaluating Marketing platform for key targeted area, assessing technical and functional capability
  • Building Governance process in Data Privacy, GDPR, IT support guidelines and capabilities

2023 :

  • SAP Marketing Cloud experience - customization, WhatsApp and SMS integration
  • Assisting team to deliver Digital Transformation Grid that focuses on enhancement, expansion and adaptation of new technology and processes in the areas of PXM, Campaign Automation, Personalization, Loyalty Management, Brand WebSite, Data Visualization etc.
  • Assisting team to manage 500+ Branded sites across globe using AEM
  • SAP Customer Data Profile Group module
  • Sales Force Marketing Cloud Interaction studio
  • Zinrelo Loyalty platform overview / basic understanding
  • SAP CPI iflow creation and modifications

2021-2022 :

  • eCommerce platform & integrator partner evaluation, building Business case, MVP scope, product roadmap for digital transformation
  • SAP Marketing Cloud experience - customization, BADI implementation
  • Project mentor for Hybris platform migration from Windows to Linux on GCP

2018-2022 : eB2B Distributor Marketplace Brazil implementation and expansion (Live since Nov,2019)
Role : Product Owner, Project Manager, Solution Architect

  • Colgate distributor marketplace for retailers to place order online - Product assortment, Complex pricing and promotion mix
  • Hybris Commerce 6.7 for Online Order, SaleForce Marketing Campaign Integration, SEO, Google Merchant Center, Facebook integration, Google Analytics, GTM, Google Ads, Google Data Studio
  • SAP SCPI integration, LinkAPI integration for distributor’s ERP system
  • Attended Business workshop : Brazil & US

2019-2020 : Hill’s Staff feeding project (Live in 16 countries)
Role : Project Lead & Solution Architect

  • eCommerce site for Hills’ Clinical Staff, multi-currency & language, toggle features, pet image gallery, donations, product review on Hybris Commerce 6.6
  • Attended Business Workshop : Switzerland and Netherlands

2017-2018 : eB2B Distributor Marketplace POC for Philippines Market (Decommissioned, 2018)
Role : Project Manager

  • Learnings : Business Model did not worked
  • Hybris Commerce 6.6

2018 - May,2018 : GDPR implementation and hybris Upgrade 6.6
Role : Project Mentor, solution architect

  • Consent management
  • Define GDPR process for SAP CRM and eCommerce, getting privacy policy & cookie policy translated from legal

2018-2019 : Hill’s To Home - B2B2C site for Pet Parent & Colgate Oral Pharma US & Canada
Role : Project Mentor

  • Subscription model, payment gateway
  • Platform : hybris Commerce 6.5, 6.6

2017-2018 : Digital Asset Management - PIM/DAM
Role : Tech Lead, Developer

  • Global digital asset management for eCommerce syndicators (Alkemics,
  • Brandbank, Zooplus, Bigbasket, Amazon etc.)
  • Live in 50 countries over 50+ locale
  • Attended Business workshop : Germany
  • Learn & worked on : C#, Octopus deployment, IBM Aspera, ElasticSearch
  • Platform : Aprimo (ADAM)

2015-2016 : eCommerce site for Colgate Dental Professional, Veterinary Business and Wholesaler
Role : Developer, Project Manager

  • Global bundle development and Rollout in Argentina, Germany, Netherlands, Belgium, Chile, Uruguay
  • Platform : hybris 5.7, 6.2

2013-2014 : Field force Automation for Oral Care Consultant - Global Implementation Role : Developer & Implementation lead

  • Visit planning, Visit recording, KPI matrix, Marketing campaign execution
  • Platform : StayInFront

2010-2012 : Customer Interaction Center
Role : Project Manager, Developer, Technical Lead

  • Contact centre application for tele-ordering, complaint recording and campaign execution, Telephony integration - customer identification, customer factsheet, customer history
  • Workshop, Training and support : Germany, France, Switzerland
  • Platform : SAP CRM, SAP BCM, SKY Mobile

2008-2009 : eCommerce & CRM Interaction, Field Sales
Role : Developer & Customization

  • Implementations at Hills’ US, Hills Italy and Hills’ Japan
  • Workshop : US
  • Platform : SAP Web Channel Exp. Mgt., SAP CRM

2005-2007 : Trade Promotion Management
Role : Implementation, development

  • Pricing and Promotion planning, Commercial Spending V/s Actuals
  • Employment location : Malaysia & Thailand
  • Workshop & Training : US, Dublin
  • Platform : CRM, SAP R/3

2004 : Project Optima for Europe and Handheld sales for China and Hongkong
Role : SD consultant

  • Platform : SAP ECC 6.0

Assistant Manager IT

Growel & Weil (India) Ltd.
03.1997 - 04.2004

Leading brand in Electroplating Chemical & Electroplating Plant manufacturing in India
Role : SD consultant, Manage ERP Operations

  • Implement SAP ERP solution across India division, primary responsible for SAP SD customisation
  • Supporting and providing training on PP, QM, WM module
  • Define Business process and generate Business blueprint
  • Migration of legacy system
  • On site Implementation in India: Mumbai, Himachal Pradesh, Vapi & Dadar

System Executive

Prime Time Media Pvt. Ltd.
04.1996 - 03.1997

Role: Developer

  • Developed and Implemented Payroll and Financial accounting system
  • Platform : Foxpro

Education

MBA - Marketing

Indira Gandhi Open University
New Delhi, India
05.2006 - 06.2008

2 Yr. FT Diploma in Computer Application & Tech. - Computer Engineering Technology

Garware Institute of Career & Development
Mumbai University
06.1993 - 01.1996

Bachelor of Commerce - Financial Accountancy

Mumbai University
Mumbai, India
04.1990 - 04.1993

Skills

Product / Project Management

Accomplishments

  • Won 2 individual & 3 group YCMAD (You Can Make A Difference) most prestigious award in Colgate-Palmolive world wide
  • Won i-Inspire award for adding Business value using WhatsApp Channel
  • Won 5 ACE and Hall of Fame Award in GIT, Mumbai

Certification

PMP Certification - PMI

Colgate Internal Initiatives

  • Facilitator for Storytelling Initiative
  • Mentoring Product manager
  • Customer delight - Initiative to invite the customer feedback, appreciation, organize customer delight month events, felicitation for Customer delight star of month
  • Imbibing Learning Culture - Assessing Training needs & Budget, Conduct in house training, Tech Talks, Tech Challenges
  • Awarded Top 10 Hackathon Idea - Chat bot for Product recommendation, store location and ordering

Languages

English, Hindi, Marathi

Advanced

Interests

Traveling, Playing Tennis,Teaching and Learning, Robotics

Timeline

BlueConic Fundamental

10-2023

PMI Citizen Development - Fundamental

10-2022

Scaled Agile POPM - SAFe

01-2022

PMP Certification - PMI

09-2021

Certified Scrum Master - Scrum Alliance

05-2021

Executive Development Program in Business Analytics and BigData - IIM Kashipur, India

06-2018

MBA - Marketing

Indira Gandhi Open University
05.2006 - 06.2008

Assistant Manager IT

Growel & Weil (India) Ltd.
03.1997 - 04.2004

System Executive

Prime Time Media Pvt. Ltd.
04.1996 - 03.1997

2 Yr. FT Diploma in Computer Application & Tech. - Computer Engineering Technology

Garware Institute of Career & Development
06.1993 - 01.1996

Bachelor of Commerce - Financial Accountancy

Mumbai University
04.1990 - 04.1993

Sr. Manager IT

Colgate Global Business Services Pvt. Ltd.
4 2004 - Current
Nilesh ParsekarSr. Manager IT - (eCommerce, Digital Marketing, Digital Content and Marketing Analytics)