Nimisha Malhotra
Bengaluru
Summary
Organized Administration Assistant with broad experience in providing administrative support to executives and departments. Strengths include strong multitasking skills, ability to prioritise tasks and maintain high level of organisation. Proven track record of managing office operations, maintaining records and improving efficiencies. Displayed initiative in streamlining processes leading to increased office productivity.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR & Administration Assistant
Everest Tutors
Bengaluru
01.2024 - 02.2025
- Optimized recruitment processes by posting job vacancies, screening resumes, and scheduling interviews to strengthen talent acquisition efforts.
- Coordinated HR administrative operations to ensure efficient and accurate HR processes and record-keeping.
- Spearheaded employee onboarding and induction programs, leading to improved new hire integration and retention.
- Managed employee performance evaluation processes, fostering continuous improvement and increased productivity.
- Scheduled appointments for department personnel as needed.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Created and distributed documents, such as agendas and meeting minutes.
- Provided assistance with special projects as assigned by management team.
People Operations Coordinator
Kickfurther
Bengaluru
07.2022 - 12.2023
- Analyzed post-sales supplier data to enhance procurement processes and guarantee timely delivery.
- Evaluated post-sales supplier information, resulting in enhancement of on-time delivery performance.
- Optimized procurement processes through post-sales supplier data evaluation, leading to improved efficiency and on-time delivery.
- Performed quality assurance checks on products prior to shipment.
- Generated reports detailing performance metrics and progress against goals.
- Assisted in developing compensation plans that align with organizational goals and objectives.
- Organized employee events such as holiday parties or summer picnics for morale building purposes.
- Provided guidance to managers regarding best practices in recruiting, hiring, training, coaching, and development of staff members.
- Developed training programs for existing staff members to improve their skillsets or knowledge base.
- Assisted in creating job descriptions for newly created positions within the organization.
- Monitored the performance of staff to identify areas for improvement and provide feedback on a regular basis.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Held exit interviews and documented information discussed with employees.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Recruited new employees and built relationships, driving visibility.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Facilitated orientation programs for new hires.
Business Development Manager
BYJUS
Bengaluru
08.2020 - 06.2022
- Negotiated contracts with clients for new business development initiatives.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Established strong relationships with key decision makers within client organizations.
- Created presentations on the company's services, products, pricing plans and marketing .
- Attended tradeshows and conferences to network with potential clients.
- Conducted market research and analysis to identify new business opportunities.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Organized meetings between senior management and prospective customers.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Evaluated existing systems and procedures for effectiveness; identified opportunities for improvement; developed plans for implementation.
- Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
- Resolved conflicts between team members in a timely manner to maintain harmony within the team.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
- Delegated work assignments and prioritized tasks.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Motivated team members to consistently achieve or exceed performance expectations.
Area Sales Manager
Luminous Power Technologies
Gurgaon
07.2019 - 07.2020
- Managed a team of sales representatives in order to achieve maximum results.
- Monitored performance of sales representatives against goals set by management.
- Identified new business opportunities within the region through networking activities.
- Reviewed competitor's activities and devised measures to stay ahead in the market competition.
- Assisted in developing marketing materials by creating brochures and advertising media.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coached, developed and motivated team to achieve revenue goals.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted market research and reported on competitors.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Negotiated contracts and closed agreements to maximize profits.
- Led, coached and developed employees to achieve sales goals.
- Managed and oversaw the daily operations of the sales region.
- Hired and motivated high-performing sales team.
- Collaborated with the customer service team to ensure client satisfaction and resolve any sales-related issues.
- Developed and executed strategic sales plans to achieve regional sales targets and expand customer base.
- Prepared and delivered sales presentations tailored to client needs, highlighting product benefits.
- Coordinated sales effort with team members and other departments to optimize performance.
- Established and maintained strong, long-lasting customer relationships by addressing needs and concerns.
Education
MBA/PGDM - Marketing
Manav Rachna International University
01.2019
B.A - English
Delhi University - College of Art
01.2016
Skills
- Recruitment coordination
- Employee onboarding
- Performance evaluation
- Microsoft Office
- Data analysis
- Procurement processes
- Report generation
- Record keeping
- Calendar management
- Client relations
- Event planning
- Team collaboration
- Issue resolution
- Confidentiality management
- Communication skills
- Document retrieval
- Project management
- Credit checks
- Meeting preparation
- Social media management
- Business administration
- Administrative support
- Appointment scheduling
- Performance improvement
- Staff management
- Verbal communication
- Office administration
Certification
Digital Marketing Certificate, Course
Languages
- English
- French
- Hindi
Hobbies and Interests
- Dancing
- Communicating
- Singing
Projects
Luminous Passion League, 2 Weeks, Orchestrated and led a team to successfully completed the Luminous Passion League project within a stringent 2-week deadline, ensuring on-time delivery., Achieved a 20% surge in user engagement by devising and implementing innovative strategies, resulting in enhanced project performance., Fostered collaboration with cross-functional teams to surpass client expectations, leading to positive feedback on the high-quality project delivery and client satisfaction. Startup 2018, 3 Weeks, Led a cross-functional team in the successful completion of the Startup 2018 project within a tight deadline of 3 weeks., Implemented agile methodologies, resulting in a 20% increase in project efficiency and timely delivery., Coordinated with stakeholders to deliver a high-quality product, receiving positive feedback and achieving a customer satisfaction rating of 95%.
Social Links - Linkedin
www.linkedin.com/in/nimishamalhotra-416129244
Internship
Jindal Steel & Power, Market research, 01/01/22 - 01/31/22, Conducted comprehensive market research for 1 month, resulting in identifying potential new market segments and opportunities for business expansion., Compiled and analyzed data on industry trends, competitor strategies, and customer preferences to provide valuable insights to the marketing team., Developed a detailed report outlining the findings and recommendations, contributing to the development of strategic business initiatives.
Languages
Hindi
First Language
English
Proficient
C2
French
Intermediate
B1
Timeline
HR & Administration Assistant
Everest Tutors
01.2024 - 02.2025
People Operations Coordinator
Kickfurther
07.2022 - 12.2023
Business Development Manager
BYJUS
08.2020 - 06.2022
Area Sales Manager
Luminous Power Technologies
07.2019 - 07.2020
MBA/PGDM - Marketing
Manav Rachna International University
B.A - English
Delhi University - College of Art