Results-driven CDD Investigator with over 3.6 years in banking and financial crime compliance. Skilled in enhanced due diligence, customer due diligence, and sanctions screening. Conducted thorough AML investigations and transaction monitoring while preparing suspicious activity reports (SARs). Leverages analytical expertise to enhance financial crime prevention and ensure regulatory compliance.
Overview
4
4
years of professional experience
Work History
Senior Representative Operations
Concentrix Daksh Services India Private Limited
07.2025 - Current
Conduct end-to-end analysis of transaction monitoring alerts by identifying red flags, and closing or escalating cases based on findings.
Analyze risk triggers, including new account monitoring, account activity, document verification.
Raise Request further documentation from customers to address investigation gaps as needed to verify transactions and ensure compliance.
Ensure compliance with regulatory requirements for sanctioned country nationals by verifying complete ID document pages.
Monitor suspicious activities continuously using alert systems and escalate high-risk cases for further review or potential rejection.
Obtain (PRC) documents for customers from sanctioned countries to support verification.
Conduct adverse media and hit searches on customers and counterparties to identify potential AML risks.
Serve as a Subject Matter Expert (SME), guiding and supporting agents in efficiently processing KYC and transaction monitoring cases.
Resolve process-related queries, ensure quality control, and act as the primary point of contact for escalations and clarifications.
Collaborate with compliance teams to enhance workflow accuracy and uphold high operational standards.
Senior Process Executive
Infosys BPM LTD
08.2022 - 05.2025
Investigate customer and related party accounts, reviewing all potential suspicious transactions and unusual activities.
Analyze customer accounts based on alerts generated by detection scenarios to identify suspicious activities.
Assess red flags or unusual transactions, escalating issues for further review.
Perform in-depth reviews of transaction histories to compare current versus expected activities.
Compare current transaction activity against expected activity using available information such as Enhanced Due Diligence (EDD).
Conduct a comprehensive KYC onboarding process for both existing and new customers by examining client documentation databases and proprietary data entities.
Leveraged advanced analytics to enhance compliance efforts, mitigating potential financial crime risks through data-driven insights.
Conducted regulated RCA (Root Cause Analysis) for the team when there are errors and took multiple sessions on fraud, scams and takeover scenarios.
Education
Bachelor of Commerce - Professional Accounting
Nehru Arts And Science College
Coimbatore, Tamil nadu
01-2022
Skills
Corporate KYC
AML process
Due diligence
Enhanced due diligence
Transaction monitoring
Onboarding expertise
SAR writing
Documentation review
Risk assessment
Investigative skills
Analytical skills
Root cause analysis
Problem solving
PERSONALITY TRAITS
Highly motivated and eager to learn new things
Worked with tight deadlines, with quality
Ability to work as an individual as well as in a group
Good team player and positive attitude
Flexibility and adaptability to work in any environment
Languages
English
Malayalam
Tamil
Kannada
Awards
Award for top performance and for achieving 100% quality and required production as per SLA of the company and received client appreciation.
Received [infosys Cheers] for consistently exceeding performance targets and delivering exceptional results in risk operations and fraud detection.