Experienced business development professional with 13 years of expertise in luxury consumer goods, hospitality, real estate, and textile industries. Skilled in scaling businesses, building teams, creating partnerships, and researching market trends. Proficient in driving sales processes, identifying areas of improvement, and providing training to enhance sales competencies. .
Hi, I’m
Nirala Singh
Gurugram
Summary
Overview
14
years of professional experience
Work History
Jaipur Rugs Company Pvt. Ltd.Milan/Dubai
General Manager (Business Development)
02.2021 - 01.2023
Job overview
- Successfully expanded into international markets, setting up 3 retail outlets and distributors in Dubai, Milan & Singapore.
- Recruited, trained and managed 14 BDMs, 5 inside sales members, across 3 remote locations.
- Appointed logistics & service partners to set up import channels across ME & Europe, ensuring regulatory compliance.
- Executed global events, and implemented sales plan & pricing structure generating 2x revenue from the IDA channel.
- Managed contracts and negotiations for new international designer collaborations & franchise opportunities
OYO Hotels & Homes Pvt. Ltd.Lucknow
Area Growth Head
05.2018 - 02.2021
Job overview
- Led portfolio P&L and team for OYO's self-operated businesses, added 2500+ rooms, 150000 sq. ft. banquets, and 20000 sq. ft. commercial spaces.
- Identified new product markets through network planning and launched 11 new cities.
- Introduced new revenue streams through VAS supply and reduced losses by identifying gaps and leakages.
- Led cross-functional team management for project execution, identifying bottlenecks and enhancing productivity.
Shunya IndiaNew Delhi
Entrepreneur
07.2017 - 05.2018
Job overview
- Developed go-to-market plans for 2 product categories (aromatic & edible oils)
- Appointed partners in Delhi NCR, Hyderabad, & Mumbai
- Assisted in hiring/training team members, formulated costing, and analyzed market research for insights on purchase behavior, margins, etc.
Trident India Ltd.Ludhiana
General Manager (Administration)
07.2016 - 05.2017
Job overview
- Optimized manufacturing plant administration operations and significantly reduced costs by 5% in the first quarter.
- Enhanced NPS of administrative services across 4 offices & 3 plants by an impressive 20% within 6 months.
- Successfully led a diverse team of 22 members and managed 30+ vendors across 5 locations for seamless delivery of technical and non-technical services.
- Collaborated with the corporate affairs team to execute impactful CSR activities and secured grants worth 20cr to support the community.
IRCTC Ltd.New Delhi
Senior Supervisor
01.2009 - 04.2015
Job overview
- Boosted Sales Revenue from INR 29 lakhs to INR 91 lakhs by expertly managing licensee and franchised food service operations in New Delhi.
- Skillfully negotiated and executed service contracts valued at INR 100 crore with Catering & Hospitality partner services for the North Zone.
- Directed and supervised Food Production, Planning & Procurement teams at IRCTC base Kitchens producing 30,000 meals per day. .
- Pioneered and oversaw operations for TFCs, Executive Lounges, and Luxury Trains at Indian Railway with a focus on delivering exceptional service.
Education
MDI GurgaonGurugram
MBA from Marketing
04.2017
University Overview
IHMLucknow
Bachelor of Science from Hospitality Administration And Management
04.2008
University Overview
Skills
- Business Development
- Relationship Management
- Sales Team Development
- Cross-Functional Team Management
- Hiring and Onboarding
- Customer Service Management
- Contract Negotiations
Interests
Interests
- Volunteer member of WWF India; Travel, Adventure Sports, Wine and cooking enthusiast
Languages
Hindi
First Language
English
Proficient
C2
Italian
Elementary
A2
Tools
Tools
- MS Excel
- Salesforce
- Tableau
- Asana
Timeline
General Manager (Business Development)
Jaipur Rugs Company Pvt. Ltd.
02.2021 - 01.2023
Area Growth Head
OYO Hotels & Homes Pvt. Ltd.
05.2018 - 02.2021
Entrepreneur
Shunya India
07.2017 - 05.2018
General Manager (Administration)
Trident India Ltd.
07.2016 - 05.2017
Senior Supervisor
IRCTC Ltd.
01.2009 - 04.2015
MDI Gurgaon
MBA from Marketing
IHM
Bachelor of Science from Hospitality Administration And Management
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