Niranjana B S Gowda
Bengaluru,KA
Summary
Dynamic and results-oriented IT leader with 20 years of experience in Delivery Management, Program Management, and Scrum Ownership. Recognized for successfully delivering complex, large-scale projects while leading high-performing teams. Expertise includes delivery strategy, project governance, stakeholder management, and risk assessment, complemented by strong capabilities in agile delivery frameworks. Proficient in Data Engineering, Data Analytics, ETL Architectures, and SQL, with a proven ability to leverage GenAI for enhanced client communication and reporting. A commitment to operational excellence is demonstrated through a track record of streamlining processes to boost efficiency, reduce costs, and accelerate business growth across diverse industries such as Retail, Healthcare, and Telecom.
Overview
21
21
years of professional experience
Work History
Delivery Manager, Program Manager
Tata Consultancy Services
06.2022 - Current
- Led delivery and program management for clients Sainsbury’s, Medline Industries, and Abbott Laboratories.
- Managed a portfolio of projects, ensuring timely delivery within budget and scope.
- Developed and executed program management plans, including RFPs, budgeting, risk mitigation, and resource allocation.
- Defined governance models and quality assurance frameworks, ensuring compliance with industry standards.
- Designed and implemented a communication strategy, increasing stakeholder engagement and transparency.
- Spearheaded risk management initiatives, identifying potential delivery bottlenecks and mitigating disruptions.
- Worked closely with engineering teams to define and maintain technical specifications for new and existing products.
- June 2022 – Present [3+ years]
Scrum Master, Project Manager, Big Data Consultant, Senior technical Lead
Syniverse Technologies (India) Pvt Ltd
08.2010 - 06.2022
- Scrum Master for teams developing a Total Visibility Solution on a Big Data platform, providing comprehensive reporting and analytics for enterprise messaging platforms.
- Managed teams developing a highly available Rating Engine and Pricing Store supporting complex rating structures, invoicing and billing of customers and enabling real-time charging for billions of transactions across networks and gateways.
- Spearheaded the design and implementation of multiple solutions in ETL, Data Analytics, Messaging, Platform Migration, and Location Services.
- August 2010 – June 2022 [~12 years]
Senior Software Executive
Nokia Siemens Networks Ltd
04.2008 - 08.2009
- Contributed to the development of Policy and Charging Rule Function (PCRF) solutions.
Senior Software Engineer
Huawei Technologies
04.2006 - 04.2008
- Developed solutions for Prepaid Systems, Uniform Voice Services, and Intelligent Networks.
Software Engineer
Infosys Technologies
09.2004 - 04.2006
- Worked on Serving GPRS Support Node (SGSN) solutions.
Education
BE -
Siddaganga Institute of Technology
Tumkur06-2004
Skills
Delivery & Program Management: Agile methodologies, strategic planning, stakeholder management, risk mitigation, governance frameworks, ticket management, operational excellence
Agile & Scrum Practices: Sprint planning, backlog grooming, release management, Kanban workflows, SAFe implementation
Product Management: Roadmap planning, feature prioritization, user story mapping, competitive analysis, customer journey optimization
Project Management: Scope definition, project execution, resource planning, budgeting, KPI tracking, risk assessment, and quality assurance
Process Optimization: ITIL practices, continuous integration/deployment (CI/CD), DevOps alignment, automation frameworks
Vendor & Client Management: SLA compliance, contract negotiations, RFP management, stakeholder engagement, business alignment
Accomplishments
- 2018 CTO Technical Innovation Award: Recognized for successfully deploying an active-active solution for enterprise SMS delivery, enhancing system availability and efficiency.
- 2013 CTO Technical Innovation Award: Acknowledged for developing an advanced Geo-Fencing solution using LBS.
- Received Excellence Awards for contributions across various projects at TCS, Syniverse Technologies, Huawei, Nokia Siemens, and Infosys.
Timeline
Delivery Manager, Program Manager
Tata Consultancy Services
06.2022 - Current
Scrum Master, Project Manager, Big Data Consultant, Senior technical Lead
Syniverse Technologies (India) Pvt Ltd
08.2010 - 06.2022
Senior Software Executive
Nokia Siemens Networks Ltd
04.2008 - 08.2009
Senior Software Engineer
Huawei Technologies
04.2006 - 04.2008
Software Engineer
Infosys Technologies
09.2004 - 04.2006
BE -
Siddaganga Institute of Technology