Tech pub studio & CMS
8.5 Years of experience in after sales and Market with Digitalize processes with technical, analytics skill in collaboration with product teams to support and strengthen operational excellence to support aftermarket growth.
Strategic project and Deliverables
Responsibilities Handled
Arbor Text Authoring - XML format
Tech pub studio & CMS
Arbor Text - XML
Adobe Photoshop
Volvo tools - KOLA, LISA, GLOPPS, VDB, VDM
Oxygen
CSPO, Scrum.inc
STOM ( Star Team of the Month)
WOW Awards
July 2018 : Operational Excellence and long Pending Query resolution 100% Report Cards Resolution within SLA.
Aug 2019 : Customer Focus & Stakeholder appreciation & Exceptional efforts in 5D Product Line PIN Level 3 roll outs
July 2020 : 17 Different Domain Knowledge session conducted at Department Level for various teams.
Aug 2022 : Completed 150+ models for L1 for Multiple platform. introduced Scrum framework for L1 PIN project, 92% of process efficiency by introducing VBA script for VDM Outline.
Employee of the month for CCHF: Jan, July , Aug 2022
RPA Process :
EPID Glide Path Project
CSPO, Scrum.inc
A1- German Language