Summary
Overview
Work History
Education
Skills
Software
Certification
Accomplishments
Timeline
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Nireekshan Kusagur

Nireekshan Kusagur

Enterprise Technical Information Specialist
Pune

Summary

8.5 Years of experience in after sales and Market with Digitalize processes with technical, analytics skill in collaboration with product teams to support and strengthen operational excellence to support aftermarket growth.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Enterprise Technical Information Specialist

John Deere
Pune
01.2018 - Current

Strategic project and Deliverables

  • PIN (Product Identification number) for Crop Care, Harvester, UT&L
  • RPA (Robotics Process Automation) for EPDP data Gathering, ECM (Engineering Change module) Classification, Story Creation.
  • ML Project on Automated SARC Allocation, Color Graphics Standard WBT Creation. PCRC (Customer Report Card) resolving
  • PIN L2 driving through Scrum Framework and Data Brick queries.
  • Parts Warehouse, Part Forecasting and obsolete Parts identifying.

Responsibilities Handled

  • Develops text stories describing functional and operational characteristics of machine systems using XML Authoring tool.
  • Worked as Quality Lead Review on Parts Quality & Dealer Technician problem resolution
  • Worked as Domain knowledge Lead.Identifying improvement area and implement team domain knowledge planning

Application Support Specialist

Siemens industry Software Pvt Ltd.
Pune
08.2016 - 01.2018
  • Application Support Engineer for Tech Pub Studio and Team Center (Content Management)
  • Resolving customer issue within SLA & Creating KDB and publish in multiple language
  • Smoke test for Sprint on new features and validate for new release Creating help documents by using Xmetal and oxygen.

Technical Author

John Deere ( GGS Payroll)
Pune
11.2014 - 08.2016
  • Worked on EPDPs, ECM and ECN analysis and decision incorporation, Quality issues, standardizing Catalogs.
  • Analyze Engineering Change Notes (ECN) and prepare Bill of Material (BOM) to be presented to customer.
  • Adhere to Standards, Processes and best practices to develop consistent and ease to use parts information
  • Research and resolve report cards and queries from different user groups like dealers, customers, engineering, customer & product support, parts and service marketing on a timely and accurate manner

Spare Parts Information Editor

VOLVO- HCL
Bangalore
02.2014 - 11.2014
  • Converting complex, raw product data into easily readable forms.
  • Analyzing the Product Data Manager, Product Lifecycle Manager, routing details, bundle drawings, cad data and related systems.
  • Using the software for Aftermarket Product Portfolio, Installation and maintenance, BREAK-FIXING and Service Repair

Education

Automobile Engineer

BVBCET Hubli
Bachelor Of Engineering Technology
08.2009 - 06.2013

Skills

    Arbor Text Authoring - XML format

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Software

Tech pub studio & CMS

Arbor Text - XML

Adobe Photoshop

Volvo tools - KOLA, LISA, GLOPPS, VDB, VDM

Oxygen

Certification

CSPO, Scrum.inc

Accomplishments

    STOM ( Star Team of the Month)

  • MOT Trainer at ETEC Level
  • WOW Awards

    July 2018 : Operational Excellence and long Pending Query resolution 100% Report Cards Resolution within SLA.

    Aug 2019 : Customer Focus & Stakeholder appreciation & Exceptional efforts in 5D Product Line PIN Level 3 roll outs

    July 2020 : 17 Different Domain Knowledge session conducted at Department Level for various teams.

    Aug 2022 : Completed 150+ models for L1 for Multiple platform. introduced Scrum framework for L1 PIN project, 92% of process efficiency by introducing VBA script for VDM Outline.


    Employee of the month for CCHF: Jan, July , Aug 2022

  • Achieved 90% by completing PIN L1 with Calibration and Proactive approach with Stakeholder
  • Achieved 80% by introducing Scrum Frame Work for PIN L2 tasks.
  • Achieved 92% of process efficiency by introducing VBA script for VDM Outline
  • Introduced Point Based Employee of the mont through Power BI
  • Created useful SQL Databricks queries for PIN list and Option Code
  • RPA Process :

  • ECM Classification (Engineering Change module)
  • EPDP Data Gathering ( New Product Development)
  • Story Creation ( Bill of Material Creation )
  • EPID Glide Path Project

  • Identified Top 37 PC from all platform and created PIN to Part Prescriptive summary using macro.

Timeline

CSPO, Scrum.inc

07-2022

Enterprise Technical Information Specialist

John Deere
01.2018 - Current

A1- German Language

06-2017

Application Support Specialist

Siemens industry Software Pvt Ltd.
08.2016 - 01.2018

Technical Author

John Deere ( GGS Payroll)
11.2014 - 08.2016

Spare Parts Information Editor

VOLVO- HCL
02.2014 - 11.2014

Automobile Engineer

BVBCET Hubli
08.2009 - 06.2013
Nireekshan KusagurEnterprise Technical Information Specialist