Seeking a challenging position in a professional organization that offers an opportunity for growth where my talent and experience can be harnessed to contribute to the productivity and performance to the organization, thereby enabling mutual enrichment.
Overview
7
7
years of professional experience
Work History
Senior Executive
CHCS
09.2023 - Current
Working in Quality claims assurance team to conduct audit & reviews of various processes . This includes auditing of healthcare claims processing , provider network management etc !
We have to maintain the quality standard as per the SOP standards
The main focus is to follow the privacy protection (such as HIPAA) & reimbursement policies !
We need to maintain the daily TAT for the claims !
Senior Executive
Coforge
04.2021 - 08.2023
Applied ICD-10 inpatient codes for diagnoses and procedures (Diagnostic Related Group is automatically assigned by the grouper software) for inpatient stays
Led special and targeted assignments for the senior leadership team
Billing and coding fluency
Maintaining Daily TAT for the claims as per the defined process
Maintained a superior quality rating of 94% in file handling and claims resolution, exceeding the 85% departmental goal
Daily Claim target crossed beyond the departmental target assigned
Focusing on the Customer Centric Experience, complaints, feedbacks Esclations etc
Conduct Audit of Regular claims for the Quality Assurance
Executive
Future Generali India Insurance Company
06.2019 - 02.2021
Processed different types of claims as per the assigned task
Claims such as Personal Accident , Reimbursement , Cashless are been processed & audited
Payment Mode through NEFT made to the Corporate, Client, Insured a/c
Focusing on the Customer Centric Experience, complaints, feedbacks etc
Daily Claim target crossed beyond the departmental target assigned
Developed a strong understanding of insurance policies of Retail product, Group Health as well as corporate product
Maintained a superior quality rating of 94% in file handling and claims resolution, exceeding the 85% departmental goal
Maintaining Daily TAT for the claims as per the defined process
Awarded as the Employee of the Month for the performance