Nirosha C
Vellore
Summary
I am seeking a beginner role to enhance and explore my career as I hold an MCA degree from VIT University. I am also determined and enthusiastic to start my career after a gap post graduation. I am confident to excel in any given opportunity with my technical, non technical, Managemental and communication Skills.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Customer Support Executive (Technical & Non –Technical)
SUN Business Solutions Private Limited
07.2025 - Current
- Technical Ticket handling – It involves Managing issues related to the Technical Infrastructure, System of company Customers. This Includes troubleshooting, resolve the technical problem and ensure the seamless operations.
- Non-technical ticket handling involves managing issues that are on non-Technical in nature. These may include Customer service-related issues.
Web Developer -Trainee
I-Net Secure Labs Pvt Ltd
09.2024 - 06.2025
- Scope of Project
- - Employees can add tasks with deadlines.
- - Managers review and approve completed tasks.
- - Employees can submit leave requests.
- - Employees and managers can raise tickets to admins or staff.
- - Organization-wide message alerts are displayed on employee dashboards.
- Project Title: I-Work Employees Performance Monitoring system
- Tools used: Front end: html, css, Javascript, bootstrap Backend: Mysql, php Framework: codeigniter
Data base administrator
United Data Service Private limited
04.2012 - 06.2013
- Creating complex query definitions that allow data to be extract.
- Data Alter, delete and Update performing on existing database.
- Make integrity and security of the database.
- Updating and amending existing database.
- Monitoring database efficiency.
- Communicate regularly with technical application and operational staff to ensure database integrity and security.
- Project Title: Socio Economic Caste Census – 2012
- Tools used: Sql mastero, Sql browser, Data view tool 0.19.
- Server packge: secc server 0.62a
Education
MCA Master of Computer Application -
Vellore Institute of Technology Vellore. VIT University
Vellore01.2016
Skills
Communication skills
Process Management
Operation and Organization Management
Team Management
Database Administration
Resource Management
Interests
Listening music & Net Surfing
Timeline
Customer Support Executive (Technical & Non –Technical)
SUN Business Solutions Private Limited
07.2025 - Current
Web Developer -Trainee
I-Net Secure Labs Pvt Ltd
09.2024 - 06.2025
Data base administrator
United Data Service Private limited
04.2012 - 06.2013
MCA Master of Computer Application -
Vellore Institute of Technology Vellore. VIT University
Declaration
I hereby declare that above information furnished is true to the best of my knowledge.