NISCHITHA H M
Hanumanthapura Gorur Road Hassan
Summary
Seasoned executive with background in developing strategic initiatives that drive business growth. Strong leadership skills with ability to manage cross-functional teams and foster collaborative environments. Proven track record of improving operational efficiency while maintaining high quality standards. Skilled in negotiation, project management, and financial oversight, with significant impact on bottom-line results.
Overview
2
2
years of professional experience
Work History
Assistant Executive Customer Service
Ienergizer Business Process Excellence
Banglore
06.2024 - 10.2025
- Managed a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.
- Responded to complex customer complaints in a timely and professional manner.
- Collaborated with internal stakeholders, including sales and operations teams, to resolve customer issues and improve overall customer experience.
- Analyzed customer feedback and implemented process improvements to increase customer satisfaction and loyalty.
Sales Executive(collection Department)
Indusland Bank (via Altruist private limited)
Banglore
09.2023 - 04.2024
- Worked as a sales executive in the collection department, responsible for managing customer relationships and resolving payment issues.
- Achieved sales targets and contributed to the growth of the business.
- Utilized excellent communication and negotiation skills to resolve customer complaints and concerns.
- DRA (Debt Recovery Agent) certified.
Education
BSC - Home Science
Home Science College
Hassan04-2022
Intermediate Certificate - PUC
Vishyanikethan Independent PU College
Hassan04-2019
High School - SSLC
Sri Venkateshwara High School
Hassan04-2017
Skills
- Time management
- Good communication
- Adaptability
- Problem solving
- Team work
- Leadership
Languages
English
First Language
Kannada
Proficient (C2)
C2
Timeline
Assistant Executive Customer Service
Ienergizer Business Process Excellence
06.2024 - 10.2025
Sales Executive(collection Department)
Indusland Bank (via Altruist private limited)
09.2023 - 04.2024
BSC - Home Science
Home Science College
Intermediate Certificate - PUC
Vishyanikethan Independent PU College
High School - SSLC
Sri Venkateshwara High School