Nisha Chavan
Summary
Versatile branch manager offers financial consulting cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
3
3
years of professional experience
Work History
Branch Manager
Iifl Finance Ltd
Nanded
01.2023 - Current
- Managed daily branch operations and ensured compliance with company policies.
- Developed and implemented effective sales strategies to increase branch revenue.
- Conducted regular performance evaluations to support employee development initiatives.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Resolved escalated customer complaints in a timely manner.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
SSC -
Andhara Samithi English Medium High School
Nanded03-2017
Skills
- Branch operations
- Sales strategy
- Customer service
- Performance evaluation
- Problem resolution
- Team leadership
- Market analysis
- Critical thinking
- Risk analysis
- Multi-tasking
- Business planning
- Team supervision
- Performance reviews
- Business development
- Staff development
Accomplishments
- FLY HIGH Qualified
RNR Qualfied for every financial year
Technical Skills
- MS-CIT
- EXCEL OPERATING
- MS OFFICE
- ADV EXCEL TALLY
personal profile
- NAME -Nisha bhimrao chavan
- Date of birth - 11.10.2000
- Languages - Hindi , Marathi ,English
- Gender - Female
Timeline
Branch Manager
Iifl Finance Ltd
01.2023 - Current
SSC -
Andhara Samithi English Medium High School