Summary
Overview
Work History
Education
Skills
Projects & Achievements
Hobbies
Languages
Declaration
Timeline
Generic

Nisha Pawar

Pune

Summary

Experienced IT Infrastructure Specialist with three years of hands-on experience in Wintel and SCCM technologies, specializing in Windows Server administration, patch management, Active Directory, and system deployment. Proven ability to manage enterprise-level Windows environments, automate administrative tasks, and support users with efficient troubleshooting and proactive maintenance.

Overview

3
3
years of professional experience

Work History

Associate Technical Service Engineer Wintel & SCCM

Fujitsu
Pune
08.2023 - Current
  • Administered and maintained over Windows servers in a Wintel environment, ensuring 99.9% uptime.
  • Deployed monthly patches and updates to client systems using SCCM, ensuring 95% compliance across devices.
    Created and managed SCCM collections, task sequences, and software packages for remote deployment.
  • Monitored server performance and executed tuning procedures to optimize memory, CPU, and disk utilization.
    Managed Active Directory users/groups, OU structure, GPO implementation, and troubleshooting.
  • Automated routine admin tasks and user provisioning through PowerShell scripting.
    Provided Level 2 support for server and desktop incidents, ensuring timely resolution and documentation.

Technical Service Engineer

Fujitsu
Pune
03.2022 - 07.2023
  • Supported Windows desktop and server environments, focusing on patch compliance, basic server maintenance, and end-user troubleshooting.
  • Assisted in creating SCCM software deployment packages, and managing update groups.
  • Helped maintain AD user access and performed password resets, group assignments, and mailbox permissions.
    Participated in data center server audits and inventory validation.
  • Documented technical procedures, and contributed to knowledge base updates.

Education

Bachelor of Engineering : Computer Science -

SGDCOE.
Jalgaon
05-2019

High School Diploma -

J. M. College Of Polytechnic
Chalisgaon
06-2016

Secondary School Certificate -

M. V. Patonda
05-2013

Skills

  • Operating systems
  • Wintel technology
  • SCCM
  • Active Directory
  • Patch management
  • Backup and recovery: Windows backup, basic knowledge
  • Virtualization
  • Scripting and automation
  • Monitoring tools
  • Remote tools

Projects & Achievements

  • Achieved 97% patch compliance across all workstations within 6 months using SCCM automation, led a mini migration project to shift 50+ users from the legacy AD domain to a new organizational unit, and was recognized by management for reducing manual ticket-handling time through PowerShell automation scripts.

Hobbies

  • Reading
  • Gaming
  • Traveling
  • Photography,
  • Learning new technologies
  • Listening to podcasts

Languages

English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Declaration

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief, and I take full responsibility for the accuracy of the details mentioned

Place: 

Date:

Timeline

Associate Technical Service Engineer Wintel & SCCM

Fujitsu
08.2023 - Current

Technical Service Engineer

Fujitsu
03.2022 - 07.2023

Bachelor of Engineering : Computer Science -

SGDCOE.

High School Diploma -

J. M. College Of Polytechnic

Secondary School Certificate -

M. V. Patonda

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Nisha Pawar