Nisha Singh
Patna
Summary
Insightful Key Account Manager offering 04 years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key Account Manager
PayTm
Mumbai
07.2023 - 12.2023
- Managed key enterprise account with responsibility for sales.
- Drive business in the designated area by selling PayTm Solutions in the organized segment like POS and EDC.
- Generating a healthy funnel for the business at any point of time
- Market Visits at er beat plan
- New account acquisition.
- Independently drive sales
Key Account Executive
PhonePe
Mumbai
01.2020 - 05.2023
- Conducted market research to evaluate customer needs and preferences.
- Attended meetings related to key accounts.
- Developed and implemented strategies to maximize key account growth.
- Prepared presentations and proposals for prospective accounts.
- Resolved issues and handles complaint quickly.
- Handled mass team and supported team to collect maximum business from small vendors.
Internship Student
Marico Ltd
Gurugram
04.2019 - 06.2019
- Promoted new health care product of Marico
- Served customers at the mall
- Achieved 80% of the target assigned
Internship Student
Pantaloons
Ranchi
12.2017 - 01.2018
- Assisted with projects and responsibilities
- Leaned at billing counter
- Attended Customer Service Desk
Education
Post Graduate Diploma In Management - Marketing And Operation
Institute of Technology And Science
Ghaziabad04-2020
BBA - Marketing
Vinoba Bhave University
Hazaribagh04-2018
10th+2 (CBSE) -
Vivekanand Central School
Hazaribagh03-2015
10th -
St Stephen's School
Hazaribagh03-2012
Skills
- Client Retention
- Leads generation
- Problem solving skills
- Time management
- Customer rapport
- Client Relationship Building
Affiliations
· Winner in Extempore event at ITS
· Winner in Binary club’s online activity at ITS
. Conducted events in PhonePe.
. Visited Emirates Natural Drinking Water Plant in Fuzera UAE.
.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
- Won 1st position in sports event held in ITS.
- Attend Vivel workshop in ITS.
- Received certificate and award for Quarter 1st 2022.
Accomplishments
- Won appreciation award in PhonePe for quarter1 2020
- Won another award for sector hygiene in another quarter 2022 held in PhonePe
Timeline
Key Account Manager
PayTm
07.2023 - 12.2023
Key Account Executive
PhonePe
01.2020 - 05.2023
Internship Student
Marico Ltd
04.2019 - 06.2019
Internship Student
Pantaloons
12.2017 - 01.2018
Post Graduate Diploma In Management - Marketing And Operation
Institute of Technology And Science
BBA - Marketing
Vinoba Bhave University
10th+2 (CBSE) -
Vivekanand Central School
10th -
St Stephen's School
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