Nisha Solanki
Indore
Summary
Dynamic Customer Relationship Executive with proven success at Arthritis Clinic of Cypress and Katy, enhancing patient satisfaction through strategic relationship management and effective communication. Skilled in data analysis and digital marketing, I streamlined processes and boosted loyalty, demonstrating my commitment to operational excellence and customer-centric solutions.
Overview
2
2
years of professional experience
Work History
Customer Relationship Executive
Arthritis clinic of cypress and katy
Indore
11.2024 - Current
- Coordinated appointment scheduling and cancellations between patients and doctors at US-based clinic.
- Resolved patient queries to enhance overall service experience.
- Developed and executed customer relationship management strategies, boosting satisfaction and loyalty.
Customer Service Executive
TECHMAHINDRA
Indore
07.2023 - 02.2024
- Resolved customer queries related to electronic item return requests efficiently.
- Streamlined return management processes within RMT team for enhanced operational efficiency.
Education
MBA - Marketing Management
IPS Academy
Indore05-2026
PGDCA -
Makanlal Chaturvedi University(MCNUJC)
Indore05-2023
Master of Arts - Political Science
A.B.V.G.A.C.College
Indore05-2022
Bachelor of Arts - Political Science
Indore Christian College
Indore05-2020
Higher Secondary -
Talent Innovative H.S School
Indore05-2017
Skills
- Customer relationship management
- Market research
- Data analysis
- Digital marketing
- Campaign management
- Sales forecasting
- Effective communication
Timeline
Customer Relationship Executive
Arthritis clinic of cypress and katy
11.2024 - Current
Customer Service Executive
TECHMAHINDRA
07.2023 - 02.2024
MBA - Marketing Management
IPS Academy
PGDCA -
Makanlal Chaturvedi University(MCNUJC)
Master of Arts - Political Science
A.B.V.G.A.C.College
Bachelor of Arts - Political Science
Indore Christian College
Higher Secondary -
Talent Innovative H.S School
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