Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
Generic
Nishant Johri

Nishant Johri

Jaipur

Summary

10 years of experience in Quality Assurance with four years in leadership roles, specializing in software integrity and high-performance team management. Proven ability to develop effective testing methodologies and implement quality initiatives within Agile environments. Expertise in test automation and defect tracking, ensuring software quality and reliability. Strong problem-solving and communication skills enhance team performance and meet project deadlines.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Salesforce QA Lead

Creation Technologies
Jaipur, Remote
09.2024 - Current
  • Led team of QA professionals, focusing on training and mentoring to enhance skill sets.
  • Conducted testing on Education and Experience Cloud to minimize system bugs.
  • Collaborated on integrations such as Gecko and Power BI with Salesforce.
  • Assisted UAT testing team in developing and reviewing test scripts for accuracy.
  • Participated in requirement gathering sessions to engage in projects from initial sprints.
  • Facilitated daily standup meetings with UAT team to monitor progress of UAT process.

QA Lead

Ranosys Technologies
Jaipur
09.2021 - 09.2024
  • Lead a team of QA professionals in the successful delivery of multiple projects on the Salesforce platform.
  • Also provide guidance and support to subordinates, conducting training sessions to enhance their skills.
  • Collaborate with cross-functional teams to define and implement test strategies and methodologies for SFDC and SFCC projects.
  • Coordinate with development teams to identify and resolve software defects, utilizing bug tracking systems.
  • Develop and execute comprehensive test plans, test cases, and test scripts to ensure software quality.
  • Perform various testing types, including functional, smoke, regression, and usability testing.
  • Also automating the application (mostly SFCC) to reduce testing time.
  • Collaborate with clients to understand their requirements and provide timely updates on testing progress.
  • Being the part of the Agile team, providing sprint wise demo to the client and collecting there feedback for smooth work process.
  • Worked on various Salesforce clouds - Sales, Service and Experience.
  • Conducting testing of APIs using Postman to identify the functional bugs at earlier stages of the SDLC.
  • Testing of Integration of various clouds and data flow between SFDC and SFCC using Heroku toolkit.

Senior Test Engineer

Wipro Limited
Jaipur
05.2021 - 09.2021
  • Initiated Salesforce learning journey and gained practical experience by contributing to a support project.

Senior QA Engineer

Ranosys Technologies
Jaipur
02.2018 - 05.2021
  • Performed manual testing for both web and mobile applications, encompassing the entire testing lifecycle: from creating meticulous test cases to executing them and promptly reporting identified defects.
  • Engaged in collaborative efforts with development teams to accurately replicate and address software defects, fostering a seamless resolution process.
  • Assisted in the creation and maintenance of test environments and test data and performing various testing such as functional, regression, and integration testing on various projects.
  • Extensive experience across diverse domains, including e-Commerce, HRMS, and Chatbots, showcasing a versatile skill set and adaptability to distinct industry landscapes.
  • Conducted API Testing using Postman tool.

QA Engineer

iNube Software Solutions Pvt. Ltd.
Bengaluru
06.2015 - 01.2018
  • Strategized and executed Test Planning in collaboration with cross-functional teams, including developers, business analysts, and project managers.
  • Analyzed project requirements, identified precise test objectives, and crafted comprehensive test strategies and plans specifically tailored to the insurance domain.
  • Conducted Manual Testing, employing meticulous methodologies to validate functionality and performance in insurance software applications.
  • Developed detailed test cases and executed them with precision, ensuring thorough coverage of all functional requirements.
  • Proficient in Defect Tracking and Management, I meticulously monitored and reported software defects throughout the software development lifecycle, utilizing advanced bug tracking systems.
  • Cultivated a profound understanding of insurance concepts, business processes, and industry regulations.
  • This expertise empowered me to adeptly validate software applications, ensuring precise alignment with domain-specific requirements.
  • Continuous Improvement and Process Enhancement within the QA team by proactively identifying areas for optimization and implementing best practices to elevate overall efficiency and quality.
  • Seized a two-week on-site opportunity at the client's location.

Graduate Engineer Trainee - Mechanical

JK Lakshmi Cement Ltd.
Sirohi
05.2013 - 05.2014
  • Worked as Graduate Engineer Trainee - Mechanical in Cement manufacturing industry.
  • Taken care of the machines failure and finding the root cause of the same and maintaining them.
  • Machinery included are Kiln, URM, Cement Mills, and Silos.

Education

Bachelors of Technology - Mechanical Engineering

SS College of Engineering (RTU, Kota)
Udaipur, Rajasthan, India
06.2012

Skills

  • Test planning and execution
  • Functional and API testing
  • Defect tracking and triage
  • Salesforce: Education, Experience, Sales, Service, SFCC(B2C) clouds, Omnistudio
  • Integration tools: Heroku, Gecko, Power BI
  • Automation: Selenium Webdrivers (Java), Katalon Tool
  • Agile and Scrum methodologies
  • Team leadership and collaboration

Certification

  • ISTQB - Foundation level
  • Professional Scrum Master (PSM) - I
  • Salesforce certified associate
  • Salesforce Certified Administrator (SCA)
  • Salesforce Certified Service Cloud Consultant
  • Salesforce certified Sales Cloud consultant
  • Salesforce Advanced Administrator
  • Salesforce AI Associate and Specialist certified

Accomplishments

  • Exceeding Expectations Award in Quarter 2, 2019, at Ranosys Technologies
  • Exceeding Expectations Award in Quarter 4, 2019, at Ranosys Technologies
  • Exceeding Expectations Award in Quarter 1, 2022, at Ranosys Technologies
  • Exceeding Expectations Award in Quarter 2, 2024, at Ranosys Technologies

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Salesforce QA Lead

Creation Technologies
09.2024 - Current

QA Lead

Ranosys Technologies
09.2021 - 09.2024

Senior Test Engineer

Wipro Limited
05.2021 - 09.2021

Senior QA Engineer

Ranosys Technologies
02.2018 - 05.2021

QA Engineer

iNube Software Solutions Pvt. Ltd.
06.2015 - 01.2018

Graduate Engineer Trainee - Mechanical

JK Lakshmi Cement Ltd.
05.2013 - 05.2014

Bachelors of Technology - Mechanical Engineering

SS College of Engineering (RTU, Kota)

Similar Profiles

CREATE PROFILE
Nishant Johri