Nishanthi J
Help Desk Executive
Chennai
Overview
4
4
years of professional experience
Work History
Marketing Executive
Insaplex
Chennai
09.2024 - Current
- Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
Customer Service Executive
Tech Mahindra
Chennai
07.2022 - 08.2024
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Quality Engineer
Super Auto Forge
Chennai
01.2021 - 06.2022
- Reviewed testing procedures on regular basis to verify compliance of each step with safety standards and regulations.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Tagore Engeering College
Rathnamangalam04-2021
Skills
- Complaint resolution
- Customer inquiry management (CIM)
- Empathy display
- Complaint handling
- Language fluency
- Promotional support
- Refunds processing
- Time management
- Order processing
- Problem-solving skills
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Marketing Executive
Insaplex
09.2024 - Current
Customer Service Executive
Tech Mahindra
07.2022 - 08.2024
Quality Engineer
Super Auto Forge
01.2021 - 06.2022
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Tagore Engeering College