Branch manager with an overall experience of 9+ years in both operations and sales of Housing loans. Dedicated in accomplishing business objectives and exceeding customer expectations with proven track record.
Overview
9
9
years of professional experience
Work History
Branch Manager
Home First Finance Company India Ltd.
09.2021 - Current
Handling the entire sales, disbursement, and collections of the branch.
Training Relationship Managers.
Primary credit evaluation of all logins
Responsible for the profitability and productivity of the branch in terms of yield and AUM.
Connector Channel Management.
Area Operations Manager
Home First Finance Company India Ltd.
01.2016 - 08.2021
Managing pre and post disbursement operations of entire Chennai region
Credit evaluation for Top Up loans & its disbursement
Customer Service & Query/ Complaint Handling
Cross Selling loan related products
Managing Operation Metrics such as ACH penetration and PDD resolution
Training sales officers and GME's (Graduate Management Trainees) in terms of knowledge and skills.skills
Education
MBA- Full Time - Marketing & HR
University of Madras
01.2016
B.E - Electrical & Electronic Engineering
Veltech Multitech Dr. RR & Dr. SR Engineering College
01.2014
Skills
MS Office
C & C
Salesforce
Personal Information
Age: 31
Father's Name: D Jayakumar
Gender: Female
Marital Status: Married
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Kannada
Upper Intermediate (B2)
B2
Malayalam
Elementary (A2)
A2
Timeline
Branch Manager
Home First Finance Company India Ltd.
09.2021 - Current
Area Operations Manager
Home First Finance Company India Ltd.
01.2016 - 08.2021
MBA- Full Time - Marketing & HR
University of Madras
B.E - Electrical & Electronic Engineering
Veltech Multitech Dr. RR & Dr. SR Engineering College