Nishi Shethia
Mumbai
Summary
Investment Operations Analyst (4+ years) in asset servicing and reconciliation across global custody environments. Skilled in break resolution, regulatory compliance (AIFMD/UCITS), and risk mitigation for multi-asset portfolios. Known for automation-led efficiency and strengthening audit-ready controls while supporting cross-border operations and stakeholder success.
Overview
5
5
years of professional experience
Work History
Senior Operations Analyst
JPMorgan Chase
Mumbai
05.2024 - Current
- Managed depositary operations for global investment funds, ensuring compliance with AIFMD and UCITS regulations while liaising with counterparties, custodians and internal stakeholders.
- Performed reconciliations across asset classes, including FX, collateral, Repo, Swaps and ETDs.
- Maintained a 98% break-free reporting rate through timely reconciliation and exception resolution.
- Enhanced operational controls through verification, exception management and process enhancements.
- Collaborated with technology teams to create Alteryx and LLM-based solutions, reducing manual effort by 25%
- Supported internal audits by maintaining accurate documentation and regulatory compliance.
- Participated in UAT testing for automation and system enhancements to support successful implementation
- Provided training and support for new hires through knowledge-sharing sessions.
Senior Financial Analyst
eclerx services LTD
11.2021 - 05.2024
- Executed over 200 fixed income interest and redemption events daily with 99% accuracy across DTCC, Euroclear, and SWIFT platforms.
- Cleared aged reconciliation breaks to enhance reporting accuracy and mitigate operational risk.
- Performed fixed income event setup, entitlement validation, and payment processing for precise client payouts.
- Supported cross-border settlements and reconciliations while achieving zero regulatory escalations.
- Led UAT testing and workflow automation initiatives, reducing manual effort by 30%.
- Served as primary client liaison, ensuring SLA adherence and proactive issue resolution.
- Trained and mentored new analysts, standardizing SOPs to accelerate team onboarding.
- Maintained robust audit trails and supported financial governance through precise operational controls.
Education
Master of Arts - Economics
Mumbai university
2022
Bachelor of banking and insurance -
K.J Somaiya college of Arts and Commerce
2020
Skills
Financial Operations & Controls
Reconciliation Settlements Asset Servicing Corporate Action Support Middle Office Ops Risk & Controls Exception Management Break Resolution Regulatory Adherence (AIFMD, UCITS)
Technical Proficiency
Alteryx DTCC & Euroclear systems SWIFT Advanced Excel (Pivoting, Lookups, Data Validation) Audit Documentation
Professional Strengths
Stakeholder Management Automation Enablement SOP Governance Analytical Problem Solving
Quality & Delivery
SLA Management Root Cause Analysis Continuous Improvement Escalation Handling
Accomplishments
- Avenues to Celebrate Excellence – JPMorgan Chase
Awarded for exceptional results and contribution to operational success. - Values Award – eClerx (2022)
Recognized within first 6 months for driving process improvements and accuracy excellence.
Timeline
Senior Operations Analyst
JPMorgan Chase
05.2024 - Current
Senior Financial Analyst
eclerx services LTD
11.2021 - 05.2024
Master of Arts - Economics
Mumbai university
Bachelor of banking and insurance -
K.J Somaiya college of Arts and Commerce