NITESH EKKA
Pimple Saudagar
Summary
Detail-oriented administrative professional with over one year of experience providing comprehensive support to executive teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow.
Overview
2
2
years of professional experience
Work History
Process Associate
IGT SOLUTIONS
07.2023 - Current
- Resolve customer complaints regarding products and services by reducing customer efforts
- Quick decisions to skill provide resolution
- Answer and managing inbound calls
- Ensured effective solutions that boosted team success and customer satisfaction.
- Provided specialized assistance to meet diverse client demands and improve retention.
Education
Bachelor of Business Administration -
MODERN COLLEGE OF ART,SCIENCE AND COMMERCE
01.2020
High School - SCIENCE
VIDYA BHAVAN HIGH SCHOOL AND JR COLLEGE
01.2017
High School -
SPICER HIGHER SECONDARY SCHOOL
01.2015
Skills
- MS EXCEL
- MS -CIT
- Organizational and time management skills
- Good Communication
- Problem solving
- Customer service
- Attention to detail
Languages
ENGLISH
HINDI
Hobbies and Interests
- GAMING
- Travelling
Personal Information
- Date of Birth: 05/17/98
- Marital Status: Single
Timeline
Process Associate
IGT SOLUTIONS
07.2023 - Current
Bachelor of Business Administration -
MODERN COLLEGE OF ART,SCIENCE AND COMMERCE
High School - SCIENCE
VIDYA BHAVAN HIGH SCHOOL AND JR COLLEGE
High School -
SPICER HIGHER SECONDARY SCHOOL
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