Nitesh Prakash
Haridwar
Summary
Results-driven System and Database Administrator with nearly 11 years of experience. Expertise in PL/SQL, Oracle, Linux, and Finacle. Skilled in end-to-end Banking Operations management. Proven track record of implementing robust infrastructure for optimal performance and reliability. Proficient in data security protocols to safeguard sensitive information. Extensive experience in monitoring system health and proactively addressing potential issues. Comprehensive understanding of optimizing database performance through query tuning and indexing strategies. Hands-on experience in backup and recovery procedures for business continuity. Effective troubleshooter providing timely support to end-users and stakeholders. Continuously improving processes through automation initiatives.
Overview
11
11
years of professional experience
Work History
Manager
Punjab National Bank
Haridwar
04.2023 - Current
- Efficiently managed branch operations while maintaining strict adherence to banking regulations
- Trained the branch staff to enhance their skills and productivity.
- Delivered outstanding customer support, promptly resolving issues
- Maximized business growth by enhancing customer acquisition and driving product sales
- Managed risk and approved loans and advances
- Managed branch profitability through diligent monitoring of operational expenses, resulting in improved financial performance.
- Formulated approach to enhance brand image and market share
- Implemented policies and procedures to guarantee adherence to regulatory guidelines
- Managed risk and fraud prevention measures
- Cultivated enduring customer rapport to build loyalty
Deputy Manager
Punjab National Bank
Bengaluru
05.2022 - 03.2023
- Regularly organized business conferences to increase customer engagement and develop relationships with prospective customers
- Performed comprehensive pre-sanction appraisals complying with prevailing guidelines. Duties included inspection procedures as well as reviewing and applying accurate interest rates based on the Credit Information Companies (CICs) Report and Credit Risk Rating/Vetting.
- Carried out unit inspections both before and after sanctions were imposed.
- Ensured efficient documentation of loan and lodging applications/claims with the assistance of CGTMSE.
- Ensured adherence to all regulations/ internal guidelines regarding MSME Credit by scrutinizing Stock Reports, Stock Audit, and Godown Inspection Reports.
- Analyzed branch customer data to identify opportunities for cross-selling third-party products such as Life Insurance, Non-Life Insurance, Mutual Funds, Health Insurance, Gold Coins, and Cards while effectively overseeing customer relationships.
- Enhanced Branch profitability by mobilizing CASA deposits and implementing effective business strategies.
- Successfully achieved budget goals by actively engaging with NPA/WO Account-holders and effectively facilitating Compromise/One Time Settlements through the organization of Recovery Camps and Loan Melas.
- Inspired and guided a top-performing technology team, cultivating an environment of continuous improvement and professional development
- Strengthened technology capabilities via fostering strategic alliances.
Deputy Manager - IT
Punjab National Bank
Haridwar
07.2016 - 04.2022
- Successfully handled server and database administration for diverse systems like Finacle, CSIS, RRBs, Overseas set-ups at numerous branches
- Achieved seamless coordination with CBS to address and resolve issues in RTGS and NEFT, while efficiently administering NEFT SFMS & Finacle Payment
- Supported the PNB Finacle Core Team by facilitating smooth processes in departments like IBS, ATM, Information Security, and Networking
- Synchronized DR CBS set-up and provided support for DR Site activities including drills.
- Instrumental in applying patches on operating systems, applications, and databases both independently and by coordinating with vendors
- Oversaw the execution of Testing, UAT, and held responsibility for the transfer of production infrastructure when introducing novel NEFT capabilities. Interacted effectively with IDRBT, RBI & Infosys to launch new IT initiatives & projects.
- Aided branch efficiency through comprehensive assistance involving Bulk Salary/Transactions support, CBS/BOD/EOD operations, signatures scanning/uploading/verification procedures, as well as ensuring accurate verification of accounts opened via Tab banking.
- Oversaw the provision of vendor services to ensure effective delivery.
- Attended to and fixed technical issues in FI implementations and SPSD module, while resolving raised incidents/requests from branches
- Managed and marketed various digital products including IBS, MBS, E-Statement, BHIM, Aadhar Pay, QR Code for the Digital Business Department.
- Strengthened the management of 24X7 ATM services monitoring to prevent cash out penalties
- Managed IT operations for the integration and shutdown initiatives.
Engineer- Development
Sopra Steria India
Noida
10.2013 - 05.2016
- Assisted as a PL/SQL Developer with guidance from senior-level staff, gathering requirements and executing changes based on Change Requests (CR).
- Generated reports for data validation and reconciliation
- Created and implemented tailored back-end coding for optimal functionality
- Optimized performance and efficiency of databases through effective table modifications
- Performed database tasks according to business needs, involving both DML and DDL operations.
- Successfully addressed production challenges by making required adjustments to back-end code
- Executed various strategies utilizing SQL joins, subqueries and nested queries
- Implemented a system for automatic creation of unique Product IDs
- Developed and maintained various database entities, including tables, views, sequences, synonyms, stored procedures, functions, packages, cursors, ref cursors and triggers.
- Analyzed code behavior during testing stages; offered user guidance and instruction
- Produced in-depth software specs and system config documentations
- Ensured compliance with the organization's quality and security principles at all times
- Effectively handled priorities and workload as per designated timelines
Education
B.Tech. - Computer Science And Engineering
Dehradun Institute of Technology
Dehradun08-2013
Skills
- Strategic Planning & Leadership
- System / Database Administrator
- Risk Management Frameworks
- Team Building/ Training & Management
- Data Privacy Regulations
- Emerging Technologies Trends
- Client / Stakeholder Engagement
- Innovative in Thought & Solutions
- Strategic Thinker
- SQL
- HTML
- Visual Basic
- PL/SQL
- Oracle
- C
- C
- Root Cause Analysis
Affiliations
- Computer Society of India-DIT Chapter, Creative Head, 2012-13
- Computer Society of India-DIT Chapter, Core Committee, 2011-12
- Computer Society of India-DIT Chapter, Founding Member, 2010
Events Organized
- Mobile Robotics, Robosapiens, Noida
- Ethical Hacking & Information Security, Kyrion Digital Services
Project Managed
Handwriting Recognition, Dehradun Institute of Technology, 8 Months, MATLAB, SQL, Team Leader, Database Administrator and Application Developer
Extracurricular Activities
- Attained the prestigious 45th and 30th positions in the Meyton Cup and Intershoot 2019 competitions, respectively.
- Achieved remarkable success at the national level, securing the 39th and 6th positions in the 1st and 2nd Indian Revenue Shooting Championships, respectively.
- Emerged triumphant at the zonal level, clinching the Gold Medal in both individual and team events at the esteemed 1st Eagle Shooting Championship.
- Secured a Silver Medal in the 2nd Krida Bharti Shooting Championship.
- Demonstrated exceptional skill and prowess in various zonal competitions, securing commendable ranks such as 68th and 98th in the 37th and 38th North Zone Shooting Championships.
- Distinguished performance at the state level, achieved ranks 9th and 17th in 33rd & 34th Delhi State Shooting Championships.
- Won a Bronze Medal in 3rd Col. Jaswant Singh Memorial Shooting Championship.
- Showcased remarkable talent at the district level, securing the 4th position in the 1st East Delhi Shooting Championship.
Timeline
Manager
Punjab National Bank
04.2023 - Current
Deputy Manager
Punjab National Bank
05.2022 - 03.2023
Deputy Manager - IT
Punjab National Bank
07.2016 - 04.2022
Engineer- Development
Sopra Steria India
10.2013 - 05.2016
B.Tech. - Computer Science And Engineering
Dehradun Institute of Technology
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