Dynamic Senior Executive with a proven track record at Concentrix in operations management and problem-solving, I excel in content moderation and process improvement, ensuring compliance with community guidelines while driving performance enhancements.
Verifying software quality by manually executing test cases and reporting defects, ensuring the application meets requirements and functions as expected before release.
Guiding customers through the loan application process, including eligibility checks, documentation collection, and submission.
Performance improvement
Mail handling
Procedure implementation
Problem-solving abilities
Operations management
Content Moderation