Nithyalakshmi Balashanmugam
Bangalore
Summary
Innovative Quality Manager with progressive career in industry and proven leadership experience. Adept at supporting quality teams in process improvement initiatives. Collaborative individual with strong problem-solving abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior QA Master
Hashedin by Deloitte
Bangalore
11.2017 - Current
- Interfaced with stakeholders throughout the organization to ensure customer satisfaction with product quality.
- Established and monitored key performance indicators (KPIs) for quality objectives and conducted training sessions on quality standards and procedures for new employees and team members.
- Collaborated with QA Capability leader , team members and worked towards the overall success at Org level.
- Met project scope and delivery dates by planning optimal testing schedules and improved process through root cause analysis of failed tests.
- Participated in Agile Scrum meetings to plan sprints and review progress towards completion goals.
Technical Manager
Infosys & Edgeverve Systems (Infosys Subsidiary)
Bangalore
04.2006 - 09.2016
- Executed testing activities for Finacle Modules for Finacle Core Banking, CRM, FI, E-Banking, Finacle Lite,
- Documented all testing processes including bug tracking reports, test cases and test scenarios.
- Communicated effectively with stakeholders on project progress, risks and solutions.
- Ensured compliance with CMMI regulatory requirements related to software development process.
- Analyzed quality control data to identify trends, root causes of issues, and areas for improvement in processes and product quality.
- Developed test plans, protocols and strategies to ensure the highest level of product quality.
Software Test Engineer
Novantus Software India Private Limited
Coimbatore
02.2005 - 03.2006
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Consulted with product owners and developers to fully understand intended features and functionality.
- Created detailed and well-structured test plans and test cases & performed thorough regression testing when bugs were resolved.
Education
B.E - Computer Science & Engineering | April 2002
Maharaja Engineering College With 71%
CoimbatoreDiploma - Electrical & Electronics Engineering |April 1999
Sri Ramakrishna Polytechnic With 88%
CoimbatoreSome College (No Degree) -
SSLC-Girls Higher Secondary School |78%|April 1996
CoimbatoreSkills
- Expert Test Management
- Six Sigma methodology
- Problem-solving abilities
- Time Management
- Effective Communication
- Employee Recruitment
- Stakeholder Management
- Quality assurance methodologies
- Functional Testing
- Team Mentoring
- Agile Methodologies
- Risk Analysis and Mitigation
- Training and mentoring
- Teamwork and Collaboration
Certification
- AWS Certified Cloud Practitioner | Jun 12, 2022
- Certified Lean Six Sigma Black Belt | March 2023
Timeline
Senior QA Master
Hashedin by Deloitte
11.2017 - Current
Technical Manager
Infosys & Edgeverve Systems (Infosys Subsidiary)
04.2006 - 09.2016
Software Test Engineer
Novantus Software India Private Limited
02.2005 - 03.2006
B.E - Computer Science & Engineering | April 2002
Maharaja Engineering College With 71%
Diploma - Electrical & Electronics Engineering |April 1999
Sri Ramakrishna Polytechnic With 88%
Some College (No Degree) -
SSLC-Girls Higher Secondary School |78%|April 1996
- AWS Certified Cloud Practitioner | Jun 12, 2022
- Certified Lean Six Sigma Black Belt | March 2023
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