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Nitika Chauhan
Noida
Summary
Results-driven HR professional with over 12 years of experience across talent management, compensation & benefits, and employee engagement. Proven expertise in managing large-scale workforces, driving HR strategy, and delivering measurable improvements in retention and performance.
Overview
13
13
years of professional experience
Work History
Deputy Manager
HCL Technologies
Noida
04.2021 - Current
- Handling span of approx.4500 employees.
- Managing the entire employee life cycle, from onboarding to exit, ensuring seamless transitions, employee advocacy, and a positive employee experience.
- Steered HR activities and implemented cultural changes for organizational development. Developed a plan for achieving the growth target, execution, resource allocation, and arrangements.
- Partnered with business units and L&D teams to deliver targeted training and development programs aligned with business needs.
- Designed and executed employee engagement programs (Townhalls, focus groups, skip connects, surveys, R&R) and converted insights into measurable action plans.
- Quarterly deck presentation to HR Head & CPO level showing Targeted Vs achieved HR matrices.
- Reviewed Performance ratings and Promotions with Senior Management and achieving desired bell curve.
- Multiple orientation session for all mangers Pan India on the concept, key elements & process of Employee Connects.
- Employment actions (i.e. suspensions, demotions, PIPs, Terminations).
- Ensured the closure of Involuntary Resignation on grounds of Performance, Disciplinary, Non deployable & fraudulent experience and documents.
- Team handling and People management- Managing team targets (long and short term), Team deliverables, Escalation handling, leave plans and time sheet management of contract, RE and regular employees, Monitor, Record and maintain individual performance.
Assistant Manager
Internet and Mobile Association of India
Okhla
01.2020 - 09.2020
- Workforce Planning and Employment (recruitment and selection) basis the business requirement across band level and across PAN India locations.
- Arranging Employee Connects with Senior Leadership Team across pan India Location.
- Maintaining Prime focus on Attrition & Retention & weekly reports to be published to CEO & Senior Leads.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Quarterly deck presentation to HR Head & above, showcasing Targets Vs Achievement etrix.
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
- Oversee and manage a performance appraisal system that drives high performance.
Total Rewards Officer
Ericsson Global India
Grogram
12.2015 - 01.2020
- Managing Annual & Off Cycle Salary review exercise, Preparation of system files that should be uploaded for ASR. Managing system set-up in compensation module (SAP & ITM) for Annual and Off Cycle Salary review exercise. Anchor salary increments for employees globally and provide conclusive analysis and insights post ASR for Group Function & Total Rewards Regional heads.
- Handling Annual Salary Review and Variable pay activities end to end for regions- Market Area North East Asia and Sweden.
- Submitting in salary surveys for MERCER/TW/Aon. Spearhead market intelligence by job matching and providing inputs to survey houses and developing country wise Salary Structures basis the Salary Survey results & existing salary structure.
- Reporting of Variable Pay in multiple exception scenarios where business require special treatment (EXCEPTIONS)
- Includes the life cycle of variable pay management
- Abhor Report Generation from SAP with multiple combination of exceptions.
- Internal Hire Count at Global level across Market Areas at across level (monthly activity)
Senior Officer
Wipro
Sarita Vihar
10.2013 - 12.2015
- Effective interaction with senior consulting leadership to close team staffing for cases.
- Handling employee grievances from hiring till firing.
- Pan India Bench Management and Resource Fulfillment Reporting across levels.
- Plan and prioritize fulfilment of Organizational Resource requirements thru optimal utilization of available bench pool or ensure fulfillment thru external hiring, wherever required and update same in database management as a record.
- Ensure people development needs are addressed by identifying right people for the right cases.
- Regular tracking of fulfillment progress and publish regular reports to Delivery/ Function Heads highlighting the fulfillment status & focus areas for Talent Acquisition as well as Operations team.
- Handling Client Meet/Client Call/Client Relation for new business whenever required as per the business requirement.
- Handling the grievances of the clients whenever required as per the business requirement.
- Retaining Internal Employees from bench to control attrition rate.
- Worked on SAP (HR Module) for EMP ID creation, Indent creation & Job codes creation across WBPO locations.
Education
Master of Business Administration - Human Resource
Amity University
Noida01-2019
Bachelor of Arts -
Delhi University
Delhi University01-2012
Skills
- Talent Management
- Compensation & employee benefits
- Stakeholder Management
- Employee Engagement & Grievance Management
- Attrition & Retention Strategies
- Reward & Recognition
- Driving HR Policies Practices & Procedures
- Performance Management
- Succession Planning
Accomplishments
- O-Infinity Award, Awarded in Achievers' League for consecutive top performance showcasing consistent excellence and valuable contributions., 2023, HCL
- Pragati Award, Filed an idea shared for SMS Template for Bench Resources., Wipro
Timeline
Deputy Manager
HCL Technologies
04.2021 - Current
Assistant Manager
Internet and Mobile Association of India
01.2020 - 09.2020
Total Rewards Officer
Ericsson Global India
12.2015 - 01.2020
Senior Officer
Wipro
10.2013 - 12.2015
Master of Business Administration - Human Resource
Amity University
Bachelor of Arts -
Delhi University
Career Abridgement
- Deputy Manager (HR), HCL Technologies, Noida, Uttar Pradesh, 04/01/21, Current
- Assistant Manager (HR), IAMAI, Internet and Mobile Association of India, Okhla, Delhi, 01/01/21, 09/30/21
- Total Reward Specialist (HR), Ericsson India Global Pvt Ltd, ASF Insignia, Gurugram, Haryana, 12/01/15, 01/31/21
- Senior Officer (HR), Wipro, Sarita Vihar, Delhi, Delhi, 10/01/13, 12/31/15
Areas Of Exposure
- Talent Management
- Compensation & employee benefits
- Stakeholder Management
- Employee Engagement & Grievance Management
- Attrition & Retention Strategies
- Reward & Recognition
- Driving HR Policies Practices & Procedures
- Performance Management
- Succession Planning
Personal Information
Date of Birth: 02/15/92