Results-driven Release & Resource Manager with over 11 years of experience in enterprise-scale transformation, software release management, and resource optimization across global HR, payroll, and SaaS environments.
Expert in orchestrating multi-team software releases, streamlining resource allocation, and enhancing project delivery speeds using Agile, Scrum, SAFe, and DevOps practices.
Proven ability to drive adoption of governance frameworks, automate reporting and dashboards, and facilitate teamwork across distributed teams for timely, high-quality releases.
Skilled in change management, conflict resolution, and stakeholder engagement at all organizational levels.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
GEO Project Manager / Senior Release Manager
Safeguard Global
04.2025 - Current
Implemented SAFe across six global teams, driving PI Planning, ART syncs, and continuous delivery for enhanced release velocity (improvement of 46%).
Oversaw release calendar management, coordinated dependencies, and ensured change requests followed proper approval/documentation.
Facilitated go/no-go release decisions with C-suite and product stakeholders, ensuring transparent deployment processes.
Controlled resource allocation, optimized team utilizations, and led workforce transitions for multiple high-impact projects.
Managed release schedules effectively, ensuring timely delivery of multiple projects with tight deadlines.
Project & Transition Consultant / Scrum Master
Safeguard Global
11.2019 - 04.2025
Planned, scheduled, and deployed software releases for global payroll/RPA projects in cloud/hybrid environments.
Coordinated with QA, DevOps, and delivery managers for end-to-end release execution and risk management.
Led resource forecasting, skill gap identification, and onboarding/upskilling initiatives to support business growth.
Maintained OKR-governed dashboards and generated regular utilization, capacity, and release performance reports for leadership.
Resident Expert / Project Manager
Encore Capital Group
11.2015 - 11.2019
Directed hybrid project management combining Waterfall and Agile for finance and legal compliance teams.
Led upgrades and release management for legacy systems, automating operational processes to improve speed and cut costs.
Generated project and release metrics for executive dashboards and cross-team visibility.
Junior Engineer / Business Analyst
HCL Technologies
05.2014 - 11.2015
Supported technical release processes as liaison between business clients and IT teams.
Drove cross-team coordination for seamless integration and change implementation.
Collaborated with engineering team to determine project specifications.