Nitin Kumar

Travelling councilor

Ghaziabad

Summary

Adept at itinerary planning and negotiation, I leveraged travel industry expertise at Teleperformance to enhance client satisfaction through meticulous transaction management and software proficiency in BSP, Sabre, and Amadeus. My tenure at Teleperformance honed my decision-making and customer service skills, driving continuous improvement and time management mastery.

Overview

years of professional experience

Work History

Senior Travel Counselor

Teleperformance

06.2022 - Current

Kept precise records of all transactions ensuring accuracy in billing processes.
Managing all clients data and co-originating with clients.
Works on wings special software authorized by company.
Creating air ticket hotel booking and car booking through software.
specialized in travelling software such as BSP,Sabre and Amadeus.

Senior Consultant

ICICI Bank

06.2019 - 05.2022

Education

B.Com. - Accounting And Business Management

Chaudhary Charan Singh University

04.2001 -

Skills

Expert itinerary planning

Strong negotiation skills

Travel industry expertise

In-depth destination knowledge

Time management mastery

Presentation and Reporting

Continuous Learning Attitude

Exceptional customer service

Decision-Making Competence

Software

MS Excel

Tally ERP 9

Languages

English

Intermediate (B1)

Hindi

Bilingual or Proficient (C2)

Timeline