Nitin Mudgal
Business Analyst
Noida,Uttar Pradesh
Summary
Innovative Business Analyst skilled at enhancing and optimizing business processes to ensure growth and success. Experienced with analyzing internal workflow process to identify areas of enhancement, developing and implementing business development plans, and assessing business requirements.
Overview
2
2
Certifications
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Lead Business Analyst
At STCS (Telecom Company)
New Delhi, Delhi
02.2019 - Current
- Analyze business processes, identify automation opportunities, define RPA value proposition, reengineer process to improve automation potential and recommend RPA approach/strategy
- Work with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
- Develop Detail As Is Process Description – PDD (Process Description Document), Detail To Be Automated Process Description – SDD (Solution Design Document)
- Develop RPA client architecture and solution proposal focusing on scalability and extensibility
- Develop high level project plans for implementation projects
- Provides continuous updates to RPA stakeholders and Project Manager during project delivery
- Formulate planning, budgeting, forecasting and reporting strategies.
- Manage full life cycle implementations.
- Cost benefit analysis and User acceptance testing (UAT).
- Identify business opportunities to increase usability and profitability.
- Experience with leadership, governance and change enablement.
Business Analyst
SST ( IT Startup)
Jaipur, Rajasthan
01.2018 - 08.2018
- Performs business, configuration, and process analysis and identifies improvements
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Applied problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Supports business staff with application questions and issues
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Documented business processes and analyzed procedures to align with changing business needs.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Startup Founder
Total Search (Business Listing E-Commerce Platform)
Noida, Uttar Pradesh
04.2017 - 12.2017
- Consumer service platform where we are connecting customer with service provider or merchandiser directly.
- This is a combination of the various platform of E-commerce industries so that over a single platform a user can search/fulfill for multiple demands.
- For product based vendor we are also providing an individual online store so that particular merchandiser can promote his/her own brand/business.
- So simply we've designed a platform through which everyone is able to bring the business online and can promote it without spending any extra money and can approach to potential end user.
- In a simple term we are working to bring everyone's business online, meet their respective consumer directly and expend business/shop over internet.
Startup Founder
Yeswedoo (Online Household Repair & Maintenance Venture)
Noida, Uttar Pradesh
12.2015 - 12.2017
- We are one stop for our clients, to get their all repair issues fixed.
- We are working with the arrogance to get this world hassle free for all the people.
- We are into the categories like Electrician, Plumber, Appliances Repair, Air Conditioners, Pest Control, LED/LCD/Home Theater/Microwave/Refrigerator Repair, etc and serving in Noida, Gr.Noida, Ghaziabad and Delhi and we have our In-house team of Technicians, coordinators and infrastructure to give you best of services in shortest time.
- So we request you to feed us for work as we have potential to do.
- Responsibilities and Key Areas.
- Management: Entrepreneurship, Team Management, Sales Management, Operations Management, Project Management.
- Marketing: Social Media Marketing, Digital Marketing, Online Marketing, Relationship Marketing, Direct Marketing etc.
- Sales: Sales Operations, Direct Sale, Generate Revenue, Individual/Team targets.
- Information Technology: IT Operations, Technical Requirements, Technical Documentation, Technical Leadership, Design & Development.
- Strategy: Business Strategy, Pricing Strategy, Marketing Strategy, IT Strategy, Go-to-market Strategy.
- Planning: Project Planning, Operational Planning, Strategic Planning, Market Planning, Financial Planning.
- Customer Relationship Management & Customer Retention.
- Financial Analysis, Funds Raising and Operational Risk Management.
- Market Research & Analysis.
Quality Assurance Analyst
Proptiger (Online Real Estate Platform)
Noida, Uttar Pradesh
06.2014 - 11.2015
- Real Estate Data Mining.
- Real Estate overall market research and analysis.
- Quality assurance check of latest market scenario.
- Market Analysis and Management.
- Pre-processing, Transformation, Data mining, Interpretation/evaluation.
- Business Understanding, Data Understanding, Data Preparation, Modeling, Evaluation.
Trainer (Wireless Protocol Stack Developer)
Nex-G Mobility
Noida, Uttar Pradesh
08.2012 - 03.2014
- Telecommunication professional with experience GSM, GPRS, UMTS, HSDPA, LTE.
- Experienced in protocol stack development in different wireless technologies.
- Expertise in planning of expansions, implementation, technical co-ordination, etc.
- Study of 3GPP.
Education
B. Tech - Electronics & Communication Engineering
Mangalayatan University
Aligarh 07.2008 - 05.2012
Senior Secondary - Science Stream (PCM)
KMV College (Uttar Pradesh State Board)
Atrauli 07.2006 - 06.2007
High School Diploma -
KMV College (Uttar Pradesh State Board)
Atrauli 07.2004 - 06.2005
Skills
Robotic Process Automation
Certification
Ui Path Certified Business Analysis Professional
Project Exposure
Domain: RPA (Ui Path)
Project Title: Task Assignment & Capturing Live Location Process
Role: Requirement Gathering, Process Analysis, PDD, Process Mapping, Involved in Performing Development, Testing, Support, UAT, System Setup, Change Request Analysis & Management
Description: Automated daily task assignment to field engineers & capturing the live location (along with Lat-Long) to validate the journey starting point.
Domain: RPA (Ui Path)
Project Title: Onsite face recognition Process
Role: Requirement Gathering, Process Analysis, PDD, Process Mapping, Involved in Performing Development, Testing, Support, UAT, System Setup, Change Request Analysis & Management
Description: Face recognition of team members to validate the number of engineers/technicians present on site and ensuring properly equipped with PPE kind and safety parameters are properly followed.
Domain: RPA (Ui Path)
Project Title: Travelling & Accommodation Claim Process
Role: Requirement Gathering, Process Analysis, PDD, Process Mapping, Involved in Performing Development, Testing, Support, UAT, System Setup, Change Request Analysis & Management
Description: Travelling and Accommodation bills are attached properly and ensuring the place where a particular bill paid.
Domain: RPA (Ui Path)
Project Title: Daily activity planned & completion Report Process
Role: Requirement Gathering, Process Analysis, PDD, Process Mapping, Involved in Performing Development, Testing, Support, UAT, System Setup, Change Request Analysis & Management
Description: Daily MIS reports to management for activity assigned and closure status.
Domain: RPA (Ui Path)
Project Title: Monthly Work Completion & Man-Days Summary
Role: Requirement Gathering, Process Analysis, PDD, Process Mapping, Involved in Performing Development, Testing, Support, UAT, System Setup, Change Request Analysis & Management
Description: Create monthly report for work completion and extra visits (man-days claim) and send to accounts for billing and update site billing status.
Domain: RPA (Ui Path)
Project Title: Onboarding of New Joiner and Payroll Process
Role: Requirement Gathering, Process Analysis, PDD, Process Mapping, Involved in Performing Development, Testing, Support, UAT, System Setup, Change Request Analysis & Management
Description: New employee onboarding, gathering personal details, email set-up and device allotment request to IT, Introductory email to concerned team, Attendance Marking, Payroll & Salary Slip.
Project Title: Activity CRM Development
Role: Requirement Gathering, Process Analysis, BRD, FRD, Process Mapping, Testing, Support, UAT, System Setup, Change Request Analysis & Management, User Manual
Description: CRM development for activity updating and tracker with change in plan request/modification along with the acknowledgement to resource.
Project Title: Employee Location Tracking
Role: Requirement Gathering, Process Analysis, BRD, FRD, Process Mapping, Testing, Support, UAT, System Setup, Change Request Analysis & Management, User Manual
Description: Employee attendance marking with assigned job responsibility for the day and capturing the location.
Project Title: Salary & Travelling Reimbursement
Role: Requirement Gathering, Process Analysis, BRD, FRD, Process Mapping, Testing, Support, UAT, System Setup, Change Request Analysis & Management, User Manual
Description: Salary process as per attendance capture, generate salary slip to employee, Salary and Travelling Reimbursement Paid Summary.
Description: Automated daily task assignment to field engineers & capturing the live location (along with Lat-Long) to validate the journey starting p
Major Strengths
- Dynamic, Confident and Hard worker.
- Quick learner. Understand the nature of business quickly.
- Thrust to acquire new skill / knowledge.
- Working flexibly as a Team member & on own initiative to improve the team.
- Ability to work under strict deadlines
Personal Details
- Date of Birth - 11th Aug 1991
- Gender - Male
- Marital Status - Married
- Languages Known - English, Hindi
- Nationality - Indian
Timeline
Ui Path Certified Business Analysis Professional
01-2021
Automation Anywhere Certified Business Analysis Professional
01-2021
Lead Business Analyst
At STCS (Telecom Company)
02.2019 - Current
Business Analyst
SST ( IT Startup)
01.2018 - 08.2018
Startup Founder
Total Search (Business Listing E-Commerce Platform)
04.2017 - 12.2017
Startup Founder
Yeswedoo (Online Household Repair & Maintenance Venture)
12.2015 - 12.2017
Quality Assurance Analyst
Proptiger (Online Real Estate Platform)
06.2014 - 11.2015
Trainer (Wireless Protocol Stack Developer)
Nex-G Mobility
08.2012 - 03.2014
B. Tech - Electronics & Communication Engineering
Mangalayatan University
07.2008 - 05.2012
Senior Secondary - Science Stream (PCM)
KMV College (Uttar Pradesh State Board)
07.2006 - 06.2007
High School Diploma -
KMV College (Uttar Pradesh State Board)
07.2004 - 06.2005
Similar Profiles
SANA ULLAHSANA ULLAH
Pathology Assistant at STCSPathology Assistant at STCS
Mushabab AlasmariMushabab Alasmari
Digital Forensics & Incident Response Professional at Saudi Telecom Company (STC)Digital Forensics & Incident Response Professional at Saudi Telecom Company (STC)
Reham AhmadReham Ahmad
Stock Management corporate at Orange telecom companyStock Management corporate at Orange telecom company