Nitin Pathak
Nagpur
Summary
Results-driven Area Sales Head with over 15 years of experience in retail trade and Forex. Demonstrated expertise in developing and implementing strategic sales plans, enhancing team performance, and achieving ambitious sales targets to support business growth.
Overview
22
22
years of professional experience
4
4
Certifications
Work History
Area Sales Head Retail Trade & Forex
HDFC BANK
Nagpur
01.2011 - Current
- Collaborated with team to develop regional sales strategies and initiatives.
- Managed customer relationships and addressed client inquiries to enhance satisfaction.
- Facilitated training programs for new sales representatives to improve onboarding and team readiness.
- Participated in market analysis to identify potential sales opportunities and trends.
- Coordinated promotional campaigns to enhance brand visibility and engagement.
- Maintained accurate records of sales activities and customer interactions in CRM system.
- Contributed to team meetings by sharing insights on customer feedback and market conditions.
- Collaborated with cross-functional teams to align and optimize sales objectives with business goals.
- Developed and implemented strategic sales plans to increase market share.
- Conducted regular meetings with team members to review progress on goals and objectives.
- Developed relationships with key decision-makers at current and prospective accounts across multiple industries.
- Collaborated with marketing team to develop promotional campaigns for target areas.
- Monitored competitive activity within the marketplace and communicated findings internally.
- Identified potential new customers in the region and developed strategies to penetrate markets.
- Established performance targets for regional sales teams based on historical data analysis.
- Performed regular market research to gain insights into customer needs and preferences.
- Managed territory budgeting and forecasting activities.
- Implemented initiatives that improved operational efficiencies within regional offices.
- Prepared reports detailing monthly revenue from each account or territory managed.
- Maintained a strong understanding of products and services offered by company and their applications in the region's market segments.
- Resolved customer complaints efficiently while maintaining high levels of customer satisfaction.
- Provided guidance on pricing, promotions, product positioning, and other key decisions related to sales operations.
- Collaborated with cross-functional teams such as , operations and central processing teams.
- Analyzed customer data to identify trends and recommend changes to sales approach.
- Ensured compliance with corporate policies regarding ethics codes of conduct.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Executed strategic sales plans to expand customer base and revenue.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
- Directed and coordinated products, services and sales activities.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Sr Sales Executive
HSBC
Nagpur
01.2008 - 01.2011
- Grew SME customer base by acquiring new-to-bank business.
- Developed strong client relationships through effective communication and personalized service.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Sourced new customers to expand transaction book size and cross-sell trade and forex products, contributing to target revenue per customer and strengthening relationships.
Team Leader sales
Jaika Motors Ltd( dealer for Tata Motors )
Nagpur
07.2004 - 01.2008
- Led team meetings to discuss project updates and address challenges.
- Trained new employees on company policies and operational procedures.
- Oversaw daily operations to maintain quality standards and customer satisfaction.
- Implemented process improvements to streamline vehicle servicing tasks.
- Monitored team performance and provided actionable feedback to drive continuous improvement.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to enhance customer satisfaction and foster loyalty for retention and growth.
Education
Graduate Certificate - Mechanical Engineering
G H Raisoni College of Engineering
Nagpur09-2000
Diploma In Automobile Engineering - Automobile Engineering
Ankush Polytechnic
Nagpur09-1997
SSC - Middle School Education
Saraswati Vidyalaya
Nagpur04-1993
Master of Science - M Tech CAD/CAM
G H Raisoni College of Engineering
NagpurSkills
- Sales strategy
- Territory management
- Sales territory growth
- Market analysis
- Customer relationship management
- Client engagement
- Promotional campaigns
- Budget management
- Performance tracking
- Training and mentoring
- Sales training
- Team collaboration
- Problem solving
- Territory development
Certification
Certificate Course in Foreign Operations ( Institute of Banking & Finance )
Timeline
Area Sales Head Retail Trade & Forex
HDFC BANK
01.2011 - Current
Sr Sales Executive
HSBC
01.2008 - 01.2011
Team Leader sales
Jaika Motors Ltd( dealer for Tata Motors )
07.2004 - 01.2008
Graduate Certificate - Mechanical Engineering
G H Raisoni College of Engineering
Diploma In Automobile Engineering - Automobile Engineering
Ankush Polytechnic
SSC - Middle School Education
Saraswati Vidyalaya
Master of Science - M Tech CAD/CAM
G H Raisoni College of Engineering