Pooja Sharma
Bangalore
Summary
Dynamic professional with 9 years of experience in cross functional collaboration. Proven track record in driving brand growth and profitability through strategic team building and customer service initiatives. Skilled in developing training programs and performance monitoring techniques to boost employee engagement. Expertise in identifying and addressing organizational challenges to foster a positive work environment.
Overview
9
9
years of professional experience
Work History
Manager - Trade Sales and Forex
HDFC BANK
03.2022 - Current
- Managed diverse portfolio of 150 customers including Renesas Electronics India, Technoilogy India.
- Oversee branch performance, achieving RTFX income targets through customer acquisition.
- Conducted joint visits and calls with branch staff to engage potential RTFX customers.
- Utilized advanced MIS analytics to identify growth opportunities in inactive segments.
- Coordinated with internal teams to facilitate capital account transactions for client needs.
- Ensured compliance closure for clients, adhering to RBI guidelines and regulatory standards.
Sales Manager
DEUTSCHE BANK
12.2019 - 11.2021
- Conducted daily meetings with channel partners to assess lead quality.
- Maintained profitable relationships with DSA channels and referrals.
- Collaborated with marketing team to establish consistent lead generation strategies.
- Ensured customer satisfaction by resolving inquiries efficiently.
Cluster Officer
PNB Housing Finance Limited
11.2016 - 07.2019
- Supervised and managed a team of 10 individuals to enhance productivity.
- Monitored sales team performance metrics and reported data for continuous improvement.
- Solicited potential borrowers for new mortgage loans and fixed deposits.
- Provided guidance, support, and accurate information to clients and team members.
Education
PGDM - Marketing
Institute Of Management Technology
Ghaziabad01.2018
Bachelor of Science -
Delhi University
New Delhi 07-2015
Skills
- Customer relationship management
- Account management
- Business development
- Microsoft Office proficiency
- Trade documentation
- Team management
- Sales strategy
- Cross-functional collaboration
- CRM (Customer Relationship
Management) Tools
Accomplishments
- Successfully onboarded Renesas Electronics India Pvt Ltd, generated a liability of 12 million USD in November 2024
- Awarded the Gold Star Award in January 2025 in recognition of outstanding performance for income achievement of 4 cr
- Winner: International trip for highest disbursement of 36 cr
HDFC Bank
PNB Housing Finance
Timeline
Manager - Trade Sales and Forex
HDFC BANK
03.2022 - Current
Sales Manager
DEUTSCHE BANK
12.2019 - 11.2021
Cluster Officer
PNB Housing Finance Limited
11.2016 - 07.2019
PGDM - Marketing
Institute Of Management Technology
Bachelor of Science -
Delhi University
Similar Profiles
KAMALA SUBRAMANIANKAMALA SUBRAMANIAN
Senior Vice President and Unit Head at HDFC Bank Limited, HDFC BankSenior Vice President and Unit Head at HDFC Bank Limited, HDFC Bank
Jignesh PatelJignesh Patel
Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)
Prodip SahaProdip Saha
Collection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC BankCollection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC Bank
Rajan GargRajan Garg
Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)
Anil Kumar SawAnil Kumar Saw
Staff Engineer at Altimetrik India Pvt. LtdStaff Engineer at Altimetrik India Pvt. Ltd